Iowa Feedback

IA - 5173 18th Ave SW, Cedar Rapids - 8/15/26

Totally satisfied. Car was ready ahead of original time given, work was very good.

Mike H

IA - 4425 Center Point Road NE, Cedar Rapids - 8/12/26

Very impressed with Ed, the manager, and Judy, the administrator. They made me feel like they honestly wanted to do a quality job, even though it took longer because of difficulty getting parts.

Julie W

IA - 5173 18th Ave SW, Cedar Rapids - 7/17/26

Just moved to Cedar Rapids after retiring from 20+ years as an auto damage adjuster for national insurance company and I needed to locate a reputable local shop for an out of pocket repair. I got estimates from 3 shops near my new home to compare. Stephanie at Gerber wrote a good estimate with no added extras or up sales I did not need. Scheduling was easy and Liz called with an update my repair and to advise they should have my car done on the day they had promised. My repair was done correctly and on time. I am very pleased and would recommend Gerber to friends and family in need to collision repairs.

Tim M

IA - 5173 18th Ave SW, Cedar Rapids - 6/21/26

A review as well as an apology! I am so happy with the repair results on my Highlander. I backed into the corner of a construction trailer - built like a tank, it didn't budge - completely wiped out my lift gate, window, back wiper, all the trim, and a portion of the bumper. It now actually looks better than the one that came on the vehicle. Communication was wonderful. It's at the age where it could've possibly been totaled because of the amount of the damage vs value of the vehicle. They kept the cost lower and I was able to keep my SUV. THANK YOU GERBER. PLUS they detailed it inside and out. When I picked it up it looked just like the day I bought it!! The apology - they told me during a phone call that I needed a new battery. I had purchased a heavy duty battery; it was $300. 00 and only 10 months old. I said no. So, they had to jump ... my battery to get me out of the lot and in to the street; off to the battery company to replace it. I had no idea jumping a dead battery would start the alarm full blast while his head was under to hood. I'm so sorry for that - YES! You were right. The battery was dead, dead. They replaced it and I paid nothing. So I'm a happy camper - my car looks wonderful. It's clean inside and out and I have a new replacement battery! Absolutely 5 stars - wish I could give you more! read more

Diane S

IA - 945 SE Alice's Rd, Waukee - 6/5/26

This was the greatest experience when I brought my car in. I was scheduled for knee surgery. My car was done quicker than I thought and Gerber delivered my car to me and returned my rental. I don't know how to thank you enough. You guys are great.

Dawn S

IA - 945 SE Alice's Rd, Waukee - 4/15/26

They made my bad situation easy peasy. I scheduled my drop off appointment dropped off car and was picked up from the rental company. Nicole who I found was very professional called me several times with updates. Upon completion I was notified car was ready for pickup. The job they did was outstanding. I would highly recommend this company.

Pamela C

IA - 5173 18th Ave SW, Cedar Rapids - 4/2/26

Staff was very helpful and kind for someone who had their first repair ever! The repairs look amazing and the cleaning was such a surprise. 10/10 recommend with any type of repair. Liz and Stephanie went above and beyond to ensure everything was taken care of.

Trey H

IA - 5173 18th Ave SW, Cedar Rapids - 12/11/25

Very pleased with the result! They did a good job. Car was also cleaned in the inside - didn't expect that. Pleased that we could leave the rental with them to get it back to Enterprise.

Sheryl D

IA - 4425 Center Point Road NE, Cedar Rapids - 11/13/25

Greeted with a friendly smile. Explained my needed repairs. They said the work would be done in a day. Hurray. Had a call in the afternoon, stop by for your vehicle. Repairs are completed.

Rebecca N

IA - 1933 Keokuk St, Iowa City - 10/19/25

I went to Gerber becuase they have done work several times for my wife and me. Always reasonably priced and excellent work. I met with Jason F. after 'a curb jumped out in front of me and 'bit' my front right bumper' (a non-insurance claim FYI). He gave me an estimate without an appointment the morning I stopped. Jason took the time to discuss the unique color challenge of my car with their body paint specialist. Jason was honest about the work challenge of this specific paint and the significant cost. At the end I decided not to have the work done. I appreciated Jason's professionalism. In the future I would go back to them without hesitation.

Bruce

IA - 5173 18th Ave SW, Cedar Rapids - 10/9/25

Did a great job fixing the front of my car and making it look like brand new

Colton L

IA - 5173 18th Ave SW, Cedar Rapids - 9/22/25

Customer service it's good I appreciate their business

JoAnn B

IA - 5173 18th Ave SW, Cedar Rapids - 9/8/25

I had a deer hit my driver's side door and front panel. I got right in after talking with the insurance agent. They kept me up to date on the process and the repairs were done on time as promised. They did a great job!

Kathy V

IA - 5245 NE 12th Ave, Pleasant Hill - 6/4/25

Excellent service, communication, and friendliness! Estimate on Monday and car fixed on Wednesday! Will refer people to Gerber and rely on them should future needs arise! THANK YOU!

Nancy C

IA - 5173 18th Ave SW, Cedar Rapids - 5/22/25

Honest and hassle-free. They did a great job with my 2024 Subaru Ascent taking the scratch out of the passenger side door and wheel well. It looks like new again. I would highly recommend Gerber Collision and Glass repair. It's nice to know your vehicle's in good hands.

Tim S