Indiana Feedback

IN - 2010 167th St, Hammond - 1/18/18

This was my first car accident and I chose Gerber location in Hammond, Indiana. From the moment I walk in I had a great experience. Very friendly and patient staff. Jose V. was my estimator and he was very friendly, helpful, and informative. He explain my damages and kept me up to date with my repairs. Overall, best experience I was never kept on the 'loop" not to mention my car was ready in one week, excellent service.

Sonia r

IN - 2010 167th St, Hammond - 1/17/18

This was my first accident ever and I decided to come to gerber in hammond, IN. I can say that my experience here was indeed excellent from the time I walked in. Jose V. was my estimator ,very polite, informative and patient. He made sure that he kept me up to date with my repairs, as well as explaining what and why things were getting down. Again, very happy.

Sonia R

IN - 1301 E 60th St, Anderson - 1/17/18

Gerber was great! Jerri was awesome and he kept me updated twice a week on the progress of my car. The Gerber team was able to complete everything approximately 2-3 weeks ahead of schedule which kept me out of a bind. Thanks, Gerber!

James H

IN - 244 Melton Rd, Chesterton - 1/16/18

My car is new and it still looks new thanks to Gerber

Brandy H

IN - 2010 167th St, Hammond - 1/14/18

was very pleased with service and staff, will recommend to other people.

robert r

IN - 3431 Fairfield Ct, Lafayette - 1/11/18

Top quality service from the moment i walked in the door. Michael was great and really helped me out since i was doing a self pay and gave the best price around. Katie was very patient and welcoming. In terms of repair, the car looks good as new and i would be recommending this branch for anyone looking to get a repair. Thank you!

Ramez M

IN - 17549 Gunther Blvd, Westfield - 1/11/18

Service was wonderful and Nicole was Awesome!!!!! She is very helpful and polite.

Morgan T

IN - 911 Boyd Blvd, La Porte - 1/8/18

Over all happy with my experience with you guys!

Pablo M

IN - 244 Melton Rd, Chesterton - 1/4/18

They were all very friendly and professional. The work was done quickly and everything went smoothly

Todd M

IN - 17549 Gunther Blvd, Westfield - 1/3/18

Excellent service all the way around-workmanship, communication, customer service!

Beau K

IN - 5353 US Hwy 6, Portage - 1/2/18

This shop did an outstanding job in restoring automobile to its previous state. I was kept informed twice a week on progress toward restoration. It is a pleasure to work with efficient and polite professionals. I appreciate everyone involved in process. They actually completed job ahead of time. Special thanks to Randy, who called me with updates.

DEBRA

IN - 600 Farabee Dr, Lafayette - 1/2/18

These guys are awesome! I had my reservations with it being a chain repair shop because typically you get less customer service and you're more of a number at businesses like that but NOT HERE. I kind of miss getting my voicemails from John. I've never been a more informed customer before (always knew what was going on with my car). Rick always comes out to talk to me when I stop in. I love the lady at the front desk! I will be coming back here and any other repairs that I may need. My car looked 10 times better coming out than it did coming in. I didn't expect them to clean it as well as they did and the repair work was amazing. Nice job guys!! I will definitely recommend to my friends and family as well.

Courtney F

IN - 600 Farabee Dr, Lafayette - 1/2/18

I was in a minor fender bender. The other persons' insurance agreed to pay for the damages, thank goodness. If I used one of their providers I would not even have to pay my deductible. Given it was around the holidays I was excited about this prospect. The insurance company suggested Gerber and another company. However, I also was a bit wary that insurance companies, like so many other companies and organizations, often look at the bottom line (costs) rather than the quality of the service and repair. I thought I would look around a bit before I made a decision. I did my research and found Gerber had a very high rating locally AND nationally. That is rare. So I went ahead a scheduled the service. They said it could take up to a week, then with the holidays, landing as they did, it could take a little longer. I wasn't too worried, since I ... was able to obtain a rental car. I took my car in and the people were amazingly kind and sincere (another rarity these days). I loved how Gerber kept in contact by text. I got a phone call on the fourth day and they actually had my car ready, 3-6 days early! When does that happen? I picked it up and they helped clean off my car (it had snowed most of the day). It was awesome. It was the best experience I have had in a very long time. THANK YOU! read more

Heather

IN - 490 - 45th St, Munster - 12/30/17

Are you kidding me??? These guys rock took my truck in on a tue and had over $5000.00 in damages fixed by sat morning. Truck looks brand new again, thanks for the super fast and awesome work. Saves me from listening to my wife complain about me wrecking her truck lol

Arthur M

IN - 17549 Gunther Blvd, Westfield - 12/29/17

Staff was competent, courteous and professional

Aldo B