Indiana Feedback

IN - 244 Melton Rd, Chesterton - 12/10/24

First and foremost, everyone employed at this establishment is WONDERFUL and made the entire process as smooth as possible. I brought in my car after someone hit it in a parking lot while I was at work. I was so worried about the whole process of everything, given that I'm a young woman who knows nothing about cars, but the staff was so welcoming and explanatory that the worry washed right away. Emily, the woman who corresponded with me through emails and did my original intake, is a godsend. I couldn't get through to state farm and she got on the line and fixed everything effortlessly. She was so nice throughout the entire process and I appreciate her endlessly. Always responded to any questions or concerns promptly, above all customer service. Joe, the gentleman who ran my estimate, was so pleasant and explanatory as well with the ... continuous updates on my vehicle. Bill, the gentleman who drove me over to enterprise after intake, is such a kind soul who did a FANTASTIC job cleaning my mess of a car, wow! Tim, the gentleman who worked on my car, did an EXEMPLARY job. When I first came out to see the vehicle at pick up, it looked brand new! You cannot even tell it was in an accident. Of course, a big shout out to Ron as well for his oversight and his welcoming customer service. I am so beyond grateful for the generosity and care this team has taken in getting this resolved for me. If I could, I'd give everyone single one of them a raise for their dedication and hard work. I highly urge any upper management to take their hard work and exemplary customer service into consideration towards their compensation. From a young woman who knows absolutely nothing about cars, I was never made to feel lesser than or an inconvenience. I truly appreciate this shop and will recommend highly to any friends or colleagues. Have a wonderful holiday season and continue to be great. read more

Courtney K

IN - 244 Melton Rd, Chesterton - 12/5/24

I wanted to pass on and thank you on the exceptional and professional service provided. The overall team - fantastic. Emily was extraordinarily accommodating, friendly and professional !! Thank you !!

johannes b

IN - 3790 Grant St, Gary - 11/29/24

Love them, they did a great job!!

Dasaray J

IN - 490 - 45th St, Munster - 11/29/24

The repair makes the truck look brand new again. So happy we went to Munster Gerber and requested Mark Smith to perform the work! Thank you!

David S

IN - 418 Kentucky Dr, Kokomo - 11/28/24

Great communication throughout. Overall a great experience with Gerber in Kokomo Indiana

Darryl S

IN - 3790 Grant St, Gary - 11/27/24

They Did a awesome job ????????????

Sabrina H

IN - 1325 Maxwell Ave, Evansville - 11/27/24

The Gerber Team is truly phenomenal. The 2 wonderful women that work in the front office were so kind and compassionate. Having my 1st wreck at 30 years old, I was terrified and hesitant when choosing a repair shop. The Gerber Team made me feel safe and ensured that I was well informed every step of the way. My car looks better than it did when it was brand new! I hope to never see them again (haha), but if I ever do need repairs in the future, my business will be with Gerber.

Heather H

IN - 3790 Grant St, Gary - 11/26/24

Great and very helpful service!!

Earl J

IN - 3790 Grant St, Gary - 11/22/24

The Team at Gerber-Gary were really nice, professional, and timely! They kept me informed on a regular basis about the status and the work was Top notch!

Ganita Y

IN - 3790 Grant St, Gary - 11/21/24

Perfect with service and meet everything

Cody K

IN - 1211 N Wayne St, Angola - 11/21/24

Exceptional explanations and estimate from Matt on the work required. The technicians who did the repair work made our 13 year old Lexus look like new. Thanks to the entire team, sincerely appreciated the repair at a fair price.

Steve S

IN - 3790 Grant St, Gary - 11/21/24

Service was first rate. The people give great service and they are very professional.

Kemp J

IN - 9905 W 109th Ave, Cedar Lake - 11/19/24

Excellent service Car was ready earlier than expected Staff were extremely kind pleasant and informative. Can't say enough about the gal at the front desk. She was the BEST

Patsy W

IN - 3790 Grant St, Gary - 11/18/24

They did a great job, Koen was very good at explaining everything to me in detail of what they had to do how they did it ,how to take care of my vehicle when I got it back. The customer service at this place was excellent ,they greeted me every time I came in or called with a question. The paint job looks very good !

Darleen L

IN - 3790 Grant St, Gary - 11/15/24

Omg ?? I really love my car, they did really really good ????

Ravon W