Illinois Feedback
IL - 6140 W 159th St, Oak Forest - 8/9/16
Thank you for the service
IL - 2360 Ogden Ave, Downers Grove - 8/9/16
Made an appointment said it would take 1 hour and the work was done as scheduled and on time !!!!!!!
IL - 1500 McCormick Blvd, Mundelein - 8/8/16
Dina M. was outstanding. She was very diligent in her text messages, and phone messages, keeping me updated through every step of the way. She was kind, personable, and made me feel comfortable from the time I first walked into the door, to the time I picked up my car. She also assisted me with facilitating my rental car, and arranged to have it picked up when I returned it. My experience with Gerber, and Dina in particular, was very positive, and my car looks great! They even touched up the scratches for me, which was a nice bonus. Thanks everyone, for making this a great experience!
IL - 1060 W Huron St, Chicago - 8/8/16
Great customer service, especially Raoul. Overdelivered in every way.
IL - 1493 N State Rte 50, Bourbonnais - 8/8/16
Christ thanks you all and rates your staff at around 100%. Service again is great!
IL - 401 S Grace St, Addison - 8/7/16
Great repair service. Communication was excellent and car delivery was on time.
IL - 8018 N University St, Peoria - 8/7/16
I couldn't be more pleased with the repairs on my RAV4. Excellent work and excellent customer service.
IL - 10933 S Central Ave, Oak Lawn - 8/6/16
great job
IL - 1321 W Rt 134, Round Lake - 8/5/16
All good, everyone very pleasant!
IL - 400 W Grand Ave, Elmhurst - 8/5/16
I appreciated the pleasant, courteous, efficient, and friendly service I received from Paul and your front desk assistant I'm sorry I forgot her name). They kept me informed from the time I dropped my car off to the time I picked it up. I appreciated the calls and texts updates. I can't say enough great things about your staff. Previous to coming there for an estimate, I got another estimate at a shop closeby and guess what, Gerber came in under that! I also appreciated that the car rental facility was right next door. My car looks great too! Thank you so much! I am going to tell everyone and anyone who asks, to go to Gerber for their needs.
IL - 4718 Southwest Hwy, Oak Lawn - 8/5/16
completed much sooner than expectected. much appreciated. great job , looks terrific. Rep pointed out some things not to do for 30 days and thank you for that.
IL - 5948 N Northwest Hwy, Chicago - 8/5/16
Hope no one would have to see a collision center, but if an inevitable event does happen I would recommend this place. Tom(Estimator) and Angie were great. Timely updates and best professional courtesy I have seen in people in years. I would definitely recommend this place.
IL - 1880 La Salle Ave, Naperville - 8/5/16
Repair looks great. Work was completed on time as promised. I'm satisfied
IL - 6140 W 159th St, Oak Forest - 8/5/16
you were all very polite and helpful and the service was quick and efficient.
IL - 13433 Southwest Hwy, Orland Park - 8/5/16
I went in this morning for a quote on my vehicle and received excellent customer service. Thank you!
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