Hawaii Feedback

HI - 754 Queen St, Honolulu - 9/16/25

I was very impressed with the entire service. Everything went very smoothly, from getting the estimate, dropping off the car, and picking up the repaired car. I was very impressed that I received texts on different days which kept me informed of the progress of the repairs and the projected completion date. Everybody that I dealt with was very helpful and professional.

Lawrence F

HI - 415-A Kilani Ave, Wahiawa - 9/9/25

I had a great experience at the Wahiawa, Hawaii, Gerber Collision & Glass shop. Thanks to Lauryn's great management skills and her team, my repair was smooth-going and hassle-free. I especially appreciated the team's efficient work ethic and friendly communication.

JOY G

HI - 94-174 Leokane St, Waipahu - 9/8/25

Great customer service very fast repairs

Jacob M

HI - 91-356 Komohana Place, Kapolei - 8/30/25

Every team member who helped us at Gerber Collision & Glass carried their professionalism with the spirit of Aloha. We received exceptional service, a positive experience, and the reassurance that our vehicle was in trusted hands. Mahalo for your service!

Yaryna V

HI - 46-184 Kahuhipa St, Kaneohe - 7/23/25

Mike J. too care of us, as did everyone at office. But Mike was "our guy" for the process. Friendly, personable and knowledgeable: what more can we say? After dropping off our car, we started getting update texts: wonderful! The office coordinated with our insurance, so we didn't have to deal with that. Mike explained the repair and warranty. We are VERY pleased with the work, the people, the whole experience (except for the crunch that brought us to Gerber!).

Eric H

HI - 415-A Kilani Ave, Wahiawa - 5/8/25

Outstanding Courtesy and Professionalism.

Robert M

HI - 754 Queen St, Honolulu - 5/3/25

Had to wait 7 days instead of 4-5 promised and return for the rim repair who was almost an hour late for an appointment. Overall great service and results. Would recommend. Thanks Gerber Collision for great service.

David M

HI - 754 Queen St, Honolulu - 5/3/25

Service superb; repair flawless; Customer Service professional, knowledgeable and friendly; explained all phases of repair/service to be done; my Honda CRV was repaired and finished on scheduled promise date. Excellent coordination/collaboration with State Farm. Sarah, Marissa, and Ikaika are great people and represent Gerber Collision & Glass very well.

Mark G

HI - 91-356 Komohana Place, Kapolei - 4/25/25

Outstanding service, Communication, Quality workmanship at the highest level. From start to finish, Camille and her team was professional, honest, and efficient. Tanya & Lynn explained everything clearly and the repair was done in a timely manner. They communicated with me every step of the way. They also did all of the communication with my insurance as it pertained to the estimate and as well with rental car with Enterprise. The staff were great and easy to talk to. I would definitely recommend them.

Victor F

HI - 91-356 Komohana Place, Kapolei - 3/10/25

Great service, excellent staff and friendly

George S

HI - 754 Queen St, Honolulu - 2/28/25

Everybody there was very friendly, accommodating, knowledgeable and efficient. Great people, and beautiful work done on the car.

Jeri B

HI - 46-184 Kahuhipa St, Kaneohe - 11/18/24

Great service! Fast turn around! Very pleased:) thank you!!

Emily S

HI - 73 - 5601 Maiau St, Kailua-Kona - 11/14/24

Everyone there is so wonderful and they really take care of you. I highly recommend them to others. The last time I was there was greeted with a big smile as well as when I picked up my car.

Annie C

HI - 73 - 5601 Maiau St, Kailua-Kona - 10/20/24

I can't say enough good things about the service I received during the repair of my truck. Great customer service during drop off and pick up. I really liked the periodic text messages to update me on the progress of repairs.

James L

HI - 73 - 5601 Maiau St, Kailua-Kona - 10/14/24

I greatly appreciate such efficient service!! The estimator representative was very attentive and helpful in being sure my repairs were handles well. There had been a long delay on scheduling the repairs due to a Toyota parts backorder, so I really appreciate how quickly the Kona office staff was to get my vehicle in for service as soon as that part arrived. The front desk was very attentive to keep me posted on all timing. For being the vehicle owner who was hit by another driver, therefore the whole needing repairs is pretty aggravating, yet I am so grateful for how swiftly and efficiently the Gerber staff was to handle the needed work!

Kristina S