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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

MI - 1908 E Sternberg Rd, Muskegon - 9/28/22

I cannot say enough good things about my experience with the Gerber Collision team on Sternberg road in Muskegon. The customer service is fantastic with happy, helpful people who handle everything about the experience with the utmost professionalism from the initial estimate, handling the rental car arrangements to keeping you updated as they work on your vehicle. A great customer experience is so hard to find these days !

Kevin M

GA - 12231 Veterans Memorial Hwy, Douglasville - 9/28/22

Though it took nearly four weeks to get my car back, Breanna was very good in following through. When it came time to pick up the car, a family emergency made it difficult for me to come in and she went out of her way to see that the car was delivered. Employees are a company's greatest asset, and Breanna certainly makes Gerber stand out in customer satisfaction.

Jeff B

NY - 15 Elmgrove Park, Rochester - 9/28/22

For this to have been a bad accident my guy took great care of me. I didn't have to worry about anything. I was handled with lots of care and I appreciated it very much.

LaChaundra R

OH - 5461 Mahoning Ave, Austintown - 9/28/22

Happy with repair

Janice R

OH - 5461 Mahoning Ave, Austintown - 9/27/22

Happy with repair

Janice R

CO - 1425 S Lincoln Ave, Loveland - 9/27/22

Great service. I didn't expect them to paint my whole pickup, but they did. Very Pleased :-)

William B

NC - 2600 Jefferson Davis Hwy, Sanford - 9/27/22

Gerber took my vehicle in which was involved in an accident on September 7th, 2022. And 20 days later I get it back better than original, what a fantastic great job they did on the body and paint. And due to no fault of Gerber, the parts that were shipped to Gerber had to be sent back for proper replacement. I really appreciate great job they did and the timely text messages and updates. If I ever have another issue like this, I will be carrying my ride to Gerber in Sanford, NC. Thanks for a job exceedingly well done!

Randy C

WI - 1825 S Washburn St, Oshkosh - 9/27/22

Patricia S

NY - 18288 US 11, Watertown - 9/27/22

In spite of challenging delays due to the supply chain disruptions, the Watertown Gerber team did their best to get our deer-smashed Honda repaired in a timely manner. The car looks fantastic and drives perfectly. Their excellent communication --every Tues & Thurs calls without fail was really appreciated.

Sue P

IN - 1420 N Baldwin Ave, Marion - 9/27/22

great job

michael h

NY - 601 Erie Blvd W, Syracuse - 9/27/22

Great costumer service !

Shanicqua R

AZ - 7940 E Lakeside Parkway, Tucson - 9/27/22

Fantastic in all respects. Friendly,knowledgable.accurate in estimates and really good work. Vehicle was clean and well done upon pick up. Highly recommend Gerber to anyone. The staff was excellent

Dennis G

GA - 155 Park Access Dr, Lawrenceville - 9/27/22

Awesome. My car returned to me cleaner than it went in. Polite and professional. Thank you!

Dondi P

IL - 2360 Ogden Ave, Downers Grove - 9/26/22

Wendy and the team at the front desk made the my repair experience pain free. Every step of the process was explained clearly and I was updated regularly. Wendy went above and beyond to make me feel taken care of at a time when I felt vulnerable. The repairs looked fantastic and I can say without hesitation the the inside was looked 10 times better then how I left it.

Zachary K

FL - 4765 S Semoran Blvd, Orlando - 9/26/22

I would definitely start by saying that the two front desk ladies were very professional...With that being said, I'm more that satisfied with the customer care that Tiffany gave. I've had the chance to hear her phone etiquette(its an open floor setting)and she is extremely professional and courteous with all that interact with her on the phone. I had a concern with my repair and got a text alert from the office, and long a behold(after hours)Tiffany reached out and even called to talk me through my concern! So MORE than pleased with her professionalism and care...keep it up...all!

Jose G

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