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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - Mobile Glass Services - 4/3/14

Mike. Fast and curtious!

Will D

IL - Mobile Glass Services - 4/3/14

Carlos did my windshield very good

Christ H

IL - Mobile Glass Services - 4/3/14

Mike was great, clean, and courteous!

Chuck B

AZ - 6108 N Travel Center Dr, Tucson - 4/3/14

The repair on my vehicle looked amazing!

Kim T

AZ - 8150 E Raintree Dr, Scottsdale - 4/3/14

Javonne was fantastic! Great customer service. She was fast, and communicated often and as needed. A+ service!

Richard D

NV - 3009 E Post Rd, Las Vegas - 4/3/14

The team at your E. Post Rd. Location in Las Vegas, NV. is superb. From Kathy the receptionist to Aremy who handled my estimate to Nick who checked me out it was an A+ experience. And my car looks FANTASTIC!!!!! Thank you all.

Thomas C

AZ - 775 N Dysart Rd, Avondale - 4/3/14

Jon Francis, GM, met me when I brought my car for an appraisal. He was very polite and very professional. The estimate was prepared quickly. He called me each day to give me an update. The work was excellent. I received daily emails with updates. Will recommend Jon and Gerber to all my friends.

John K

OH - 25 Green St, Akron - 4/3/14

I recently was in my first car accident and was stressed, worried, and unsure of what to do. After filing my claim my insurance agent seemed to disappear. I called gerber and spoke to a man whos named I dont recall. He is tall with dark black hair and his name might be Scott. He went above and beyond when he noticed I was uneasy. He helped me secure an astoundingly cheap rate for a rental and was in contact with me almost daily on the status of my car. "Scott" spoke to me as though I was old friend, this man really cares about his customers. I also dealt with Leah quite often. She is a doll. You probably wont ever find a better person to work your front desk. When I came to pick up my car, Leah greeted me with a sincere smile and Scott came outside and informed me of everything that was done. I felt like I was their only ... customer even though it was clear they were busy. Aside from Scott and Leah, every employee I saw working at Gerber in Akron greeted me despite being busy and seemed happy to be at work. Seeing how happy the techs were at work I knew that quality work had been done. Based on my experience with Gerber in Akron, I will refer everyone I know to your shops and will only go there for any future work that I need. read more

Kavan C

MD - 9943 Washington Blvd, Laurel - 4/3/14

Al B. worked on my van and did an superb job repairing the damage - looks brand new. He also detailed my van thoroughly cleaning the inside and outside as an extra bonus for me, free of charge. Now, that's excellent service! Al has a very warm and friendly personality with a big welcoming smile. It was a pleasure meeting you, Al and thank you very much

Marilyn O

IL - Mobile Glass Services - 4/3/14

Carlos Excellent job

Andrew K

IL - 2664 Green Bay Rd, Evanston - 4/3/14

I am so impressed with the experience that I had at Gerber. I dealt mostly with Dana. During the estimation process she was great. She explained exactly what was needed and how she came up with the estimate. When I dropped off the car for repair she explained what to expect. Dana and Rachel were also very friendly, even taking the time to talk to my daughter. During the repair I received updates on the repair. The car was finished quicker then I expected. The repairs done on the car were perfect! Overall, it was the easiest car repair I had ever gone through. A large part of what made it so good was the excellent communication and explanations. The friendly customer service also stands out. A good indication of the excellent customer service is that my daughter wants to go back to Gerber to visit. Thank you very much!

Jeremy R

IL - Mobile Glass Services - 4/3/14

Carlos fixed my car thanks

Tom M

PA - 105 Walnut St, Allentown - 4/3/14

Randy, the Process Manager was great. Kept me informed and did exactly what needed to be done. Thanks.

George C

OK - 701 W Freeport St, Broken Arrow - 4/3/14

Great team to work with when you need collision repair. They keep you updated at least 2 times per week on the status.

Janelle

OK - 701 W Freeport St, Broken Arrow - 4/3/14

2001 Ford Ranger looks new again. Paint match is great! This job was complete ~4 days earlier than estimated.

Bill

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