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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

AZ - 7940 E Lakeside Parkway, Tucson - 5/1/14

Great Service! I have been back here several times and will continue to do so.

James W

IL - Mobile Glass Services - 5/1/14

Good

Lidya H

AZ - 7940 E Lakeside Parkway, Tucson - 5/1/14

Excellent service

Jackie T

FL - 909 W Amelia St, Orlando - 5/1/14

Darren did a great job communicating with me. The work was great, and I'll definitely return if I need any additional work done (though, hopefully, that won't happen :)).

Kristina K

MD - 9943 Washington Blvd, Laurel - 5/1/14

I wish to inform you of the professional competent, courteous service received by your team at the Washington Blvd location in Laurel Maryland. Kimberly realized the importance of my receiving our wheelchair accessible van as soon as possible and made it happen. The van was returned with the repairs beautifully done and Al and team cleaned the van inside and out....frankly I almost did not recognize it. My husband and I are so pleased that we have paid out of pocket to have the bumper repaired. My neighbors in the Russett Development are in awe of the fine job and promise to use your services. Thank you again for the courteous and professional service. This commentary includes the young lady and gentleman at the front desk as well.

Barbara A

MD - 8528 Baltimore National Pike, Ellicott City - 5/1/14

I was referred to Gerber by Norris Nissan. I was a little skeptical since the body shop was new and didn't really seem like a part of the dealership. However, the estimate was very close to what the insurance company came up with. Jill was especially helpful after she noticed i have been waiting for Enterprise rent a car to pick me up for over an hour. My truck was done on time and delivered as promised and clean. Jill called a couple days later to see if everything was good and if i was satisfied. Nice Job!

Frank B

AZ - 7940 E Lakeside Parkway, Tucson - 5/1/14

Excellent service. I really appreciated the professional service. Everyone was awesome.

James H

IL - Mobile Glass Services - 5/1/14

Very good

Peter R

CO - 6750 S Dawson Circle, Englewood - 5/1/14

Excellent and friendly service. Told me my vehicle would be done by Friday and called me Wed. afternoon to let me know is was ready.

Shannon M

IN - 7901 Taft St, Merrillville - 5/1/14

on 4=29-14 dropped off our 04 ventue wiyh damage to tail gate from a hit and run incident..picked it up the every next day. it looked perfect all i can say is wow so fast and looking so good.i would diffinetly recommend gerber collision to anybody. thanks gerber for job well done.

Glenn and Mary S

IL - 4545 N Elston Ave, Chicago - 5/1/14

My experience with Gerber at their Elston location in Chicago was one of the best customer service experiences I can recall. The entire process was straight-forward, clearly communicated and efficient. Auto accidents and consequential repairs are always a stressful experience. From the moment I pulled my vehicle in to the shop, Andrew R. was very professional and understanding as I walked him through the situation. I felt very comfortable leaving the office that day knowing what the general time frame on the repair process and that I could call Andrew at any point with questions. On several occasions through the repair process, Andrew proactively called me to check-in and provide an update. When the car repairs were finished, Andrew took the time to walk through any questions I had as well as offered to be available for follow up after I ... left. Additionally, the rest of the staff I interacted with at Gerber on phone calls or during my time at the shop were friendly and easy to work with as well. I will highly recommend Gerber to anyone who is looking for repairs and know that should I need work done in the future, this location will be the first I call. read more

Karl B

NC - 712 Sunshine Way, Greensboro - 5/1/14

Thank you for taking such good care of us during the ice storm we experienced here this past March. Our Insurance Company, THE HARTFORD GROUP, sent us directly to you at GERBER and you've both been wonderful to work with. The staff at GERBER on Sunshine Way, Greensboro, NC are the best, most efficient, most caring of any company we've dealt with car care or otherwise... You value us as a customer and we certainly value you as someone that we will come back to if the situation ever arises. We hope we never have damage like this from a storm or accident ever again... but we certainly know where we want to bring our cars to!! Michael was just the greatest to work with. took care of both of our automobiles and kept us up to date constantly on progress. I cannot remember the front desk receptionist name, (Leslie? perhaps).. but she was awesome ... as well. You DEFINETELY NEED more stars than a simple 5 for this staff. Be proud of them and let them know how much they're appreciated. Thank you again so much. read more

Elizabeth W

NC - 8813 Ice Dr, Raleigh - 5/1/14

Brad was awesome. He provided me and the claims adjuster with updates along the way. I was able to get the work started on my car quickly and the work was completed 2 days earlier than originally quoted. They did a great job. All of the staff was friendly.

Stephanie P

IL - 4718 Southwest Hwy, Oak Lawn - 4/30/14

OUR EXPERIENCE COULD NOT BE BETTER. REPAIRS WERE COMPLETED BEFORE PROMISED DATE, AND DONE TO THE HIGHEST STANDARDS. I WILL NOT HESITATE TO RECOMMEND GERBER COLLISION TO ANYONE IN NEED OF SERVICE. LANEY, DON AND CASEY WERE A PLEASURE TO DEAL WITH AT ALL TIMES. THE DAILY UPDATES WERE A REAL SURPRISE, BOTH BY TEXT AND PHONE, A TOP NOTCH EXPERIENCE! THANK YOU

Ronald L

AZ - 3260 S Arizona Ave, Yuma - 4/30/14

These people were extremely kind to me. My husband was in the hospital and I had to take care of this accident myself. They helped me arrange for a rental and they kept the car as long as they said they would. The car looks like brand new. I am very pleased with their work.

Judy H

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