Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
PA - 153 Pennsylvania 100, Fogelsville - 5/19/14
I'd have given 6 stars, if the system let me. What a refreshing feeling to actual experience true customer service. Gabe, Tiffany and the rest of the Gerber team really know how to take care of the people and their cars. My car had a "slice" that went into the window area, dented metal and a scrape 2 feet long. The great thing is I can't even see where it was now! The Gerber team kept me up to date on progress, they pushed to meet a deadline and supported me after it was returned with follow-up calls. A+, highly recommended.
OH - 394 W Olentangy St, Powell - 5/19/14
Above and beyond service. Recommended 100%
GA - 2230 Redmond Circle NW, Rome - 5/19/14
Melanie & Ashley were amazing!! Customer Service is outstanding. They kept in touch throughout the process, very informative. Made me feel like my business was really appreciated. I was a little disappointed that my bumper was repaired instead of replaced, but that was a misunderstanding on my part. When we looked at the car initially, I was under the impression that it couldnt be repaired. When Ashley sent me the estimates, I didnt read them, it did say repair bumper & not new bumper. Ashley reassured me of the lifetime warranty & answered all of my questions when I picked up my car. You have 2 wonderful assets to your Company in these two:)
FL - 5520 LB McLeod Rd, Orlando - 5/19/14
The manager named Will provided excellent service in time for me to return to Austin, Texas for my grandson's wedding! A class act!
IL - 4718 Southwest Hwy, Oak Lawn - 5/18/14
Im so glad that irecive a great work on my car.
AZ - 4825 W Glendale Ave, Glendale - 5/18/14
VERRY GOOD SERVICE BEST EVER GREAT JOB JEFF DID MORE THAN I EXPECTED HE'S A KEEPER. THANKS.
FL - 2325 US Hwy 441, Leesburg - 5/18/14
The moment I walked in I felt at ease. The receptionist was friendly and professional. General Manager Michael H. was very thorough when inspecting the damage. He found things right away that the Ins. adjuster didn't see. Ben called me a number of times to let me know the progress. The repair was finished in good time and an excellent job. I waited a few weeks to make sure everything was okay and I'm very happy to say everything is fine. I will most certainly recommend the Leesburg Gerber Collision shop. Thanks very much for a timely and excellent repair. Elmer Larry Kratz 2501 Little Mountain Loop The Villages, FL 32162 267-718-2884
OK - 11440 E 81st St N, Owasso - 5/18/14
I was kept up to date as the repair was being completed and it was exceptional in both quality of work and customer service
NV - Mobile Glass Services - 5/17/14
Kris S. was excellent - very professional, courteous, and on time.
IL - 21319 Central Ave, Matteson - 5/17/14
The staff was great. I was kept inform of everything that was being done from day one. Rafael was the one who kept me up to date on everything. Teresa was also very helpful. Thank you to everyone at Gerber collision in Matteson Il.
IN - 9429 S Indianapolis Blvd, Highland - 5/17/14
I was extremely impressed with the manner in which Rick W. and his staff handle the repairs to my vehicle. They showed sincere concern and gave me honest feedback. Rick and Scott called me several times with updates. Danielle and Shawn handled my paperwork efficiently. Everyone in the office were pleasant and friendly. The repairs were superbly completed. The entire staff at the Gerber Highland definitely exceeded my expectations!
PA - 153 Pennsylvania 100, Fogelsville - 5/17/14
Customer service was very good with everything from setting up an appointment to see an estimator, to working with my insurance co, setting up a time to start the repairs to calling me with up dated progress of work being done. Dave came up with an estimate for the work to be done, set an approximate time frame for me. It went longer than I expected but, with the up dates and apologies for things taking longer. I know things don't always go as planed so i felt good they were not rushing to get it done. Finally my truck was ready for me to pick up. Again customer service was very good, repairs to my truck were like new. Washing and cleaning the inside was great. I'm very pleased with the work they did and the people I met and worked with.
IL - 21319 Central Ave, Matteson - 5/17/14
I can't imagine how it could have been any better. Absolutely no complaints with service, information or work done.
NC - 255 E Parris Ave, High Point - 5/17/14
Overall pleased with the work that was performed. Will recommend to all my family and friends.
WA - 21101 Hwy 99 S, Lynnwood - 5/17/14
I was highly impressed. The work was top quality, when I went too pick up the car and leave I thought is this really my car, it was to spotless inside and out. There was also a paint touch up job done for no extra cost. I was told the car would be done and I could pick it up at 5pm on Monday, the car ended up being ready to pick up on Friday. It was a great help to get the car early.
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