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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

CO - 2555 S Santa Fe Dr, Denver - 6/24/14

Very prompt, friendly and professional. My car looks great!

Aimee H

GA - 2441 Cheshire Bridge Rd, Atlanta - 6/24/14

The service I received at Gerber was amazing. I was updated almost every day my vehicle was in house and the time frame of the service was a prompt one. Bob did an amazing job keeping me informed and gaining my trust and the quality of the work done is simply outstanding! Thanks Gerber, you have gained another satisfied customer.

Troy S

IL - 300 Washington Ave, La Grange - 6/24/14

A little bit of disconnect withe the initial communication between Gerber and my insuracne company to get approval for the work to be done. After the first minor glitch everythng else was a 5. Everyone was very helpful throughout all interactions. Good Team in La Grange IL!!

Deborah P

IL - Mobile Glass Services - 6/24/14

Mike was very accommodating timely and courteous great asset to Gerber glass.

Gail Y

NC - 1426 S Miami Blvd, Durham - 6/24/14

I can not thank Ric enough for the great service and PATIENCE he had with my claim!! You would think that a radio thief with a broken window would be simple enough. I was given the choice to run around to all of the vendors - dealership auto glass, autoshop( for AC) - or let Gerber handle it. Boy did I choose wisely! I decided to let Gerber handle the whole thing as well as interact with the insurance company. Unfortunately, will all of the hiccups the truck took 3 weeks to get completed but not because of Gerber and who knows how long and how many hours I would have spent dealing with them if I didn't use Gerber. The dealer took forever to say they had the part and then waiting until the day we were to pick it up to say they had the wrong one!! I can go on and on but Ric took care of it all. He informed me of what was going on every step ... of the way. As the weeks went on and the issues with the truck, and the dealer particularly, continued I was EXTREMELY pleased that I choose Ric to handle it. He abstracted me from the noise! Ric was pleasant to talk to, took good care of my truck and made sure that I got her back completed! He even programed my radio to rock stations knowing that my Pink Floyd CD was stolen with the radio! I would definitely recommend Gerber to anyone who will listen as well as direct them straight to Ric. Thank you again! read more

Elizabeth W

PA - 153 Pennsylvania 100, Fogelsville - 6/24/14

They where great with giving me info and answering any questions i had . They would let me know any updates on vehicle . top service when i came and picked up vehicle. i would highly recommend them .

Christine K

IL - Mobile Glass Services - 6/24/14

Roberto very professional, answet all my questions and concerns.

Vanilphia M

FL - 12635 Hwy 27, Clermont - 6/24/14

I am very impressed with the service and workmanship at Gerber Collision. I received a warm welcome and thorough explination of the work to be done on my car. Work was done in a speedy manner and it looked like factory new.

Clarence E

IL - 20338 N Rand Rd, Palatine - 6/24/14

Was told replacement of rear bumper would take a couple days, maybe an extra day if they found they needed a part once they got inside. If that happened they would call to let me know. Eight days later I received my car. No communication regarding the delay unless I called to get the status of my car. No sense of urgency or understanding of my frustration. Insurance was paying for a rental as long as they had my car so it didn't seem to be an issue to them. No apologies. Would have understood the delay had there been the promised communication. Glad they wanted a good bumper. The car looks good but it was a frustrating experience due to the lack of communication regarding unmet expectations that they set.

Tom J

IL - Mobile Glass Services - 6/24/14

Mike was very courteous, pleasant and efficient.

Vickie L

IL - 8250 N Skokie Blvd, Skokie - 6/24/14

Came in for a auto body repair and was blown away with the service I received from Sam and Jesse. Customer service has been redefined at this store and they are setting the bar at a high level.

Jerry P

FL - 909 W Amelia St, Orlando - 6/24/14

It is not often that we have experiences that wow us. This was a Wow experience! Lisa Braswell delivered top notch service and communication. She adjusted my rental car company because she could see the one I was slated to go with was unprofessional. My car looked as good as the day I drove off the lot. Absolutely Awesome experience!! Feel free to use this. James Taggart

James T

IL - Mobile Glass Services - 6/24/14

Michael did a great job on time and eficient Job.

Vincent B

IL - Mobile Glass Services - 6/24/14

Roberto He was very professional. did a great job

Diane S

IL - 8250 N Skokie Blvd, Skokie - 6/24/14

I came here twice and the staff here are very nice and professional. Thanks a lot!

Yuan Y

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