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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 1978 S New Hope Rd, Gastonia - 10/14/14

I have used Gerber in Gastonia, N.C four times over the last several years and they have done an excellent job every time.

Christopher L

FL - 2435 Forsyth Rd, Orlando - 10/14/14

Nybia M. was my service consultant. She did a great job. The estimate was done quickly. The work was finished ahead of schedule. And she was great at keeping me informed. She also had a lot of personality which helped with handling the pain of the collision work.

Joseph C

IL - 16000 S Lincoln Hwy, Plainfield - 10/14/14

I have been in the insurance claim business for 27 years. I did not tell Jim W. this at the start of the repair process. I was blown away by his level of customer service and keeping us informed of the process. Jim was very professional. He regularly called us to give us a status on the repairs. When hidden damage was found Jim again called us to inform us of the process. He then followed up 3 more times during the repair process to keep us informed. This is unusual in the fast pace of today's insurance claim world. Most shops will simply call you when it is done. If you want to know why there is a delay with repairs, with most shops you have to call to find out. I was very pleased with the level of customer service Jim W. provided us and we would definitely use Gerber Collision in Plainfield, IL again. Jim W. is an asset to your company.

James and Kathleen S

IN - 244 Melton Rd, Chesterton - 10/14/14

Awesome job very considerate

Joseph D

IL - 3029 N Kedzie Ave, Chicago - 10/13/14

customer service is great! We were kept updated on our car repairs and Enterprise employees were also great! Marci was a delight to deal with-- very personable and a real asset to Gerber customer service! The repair guys were also great and helped me retrieve stuff from my trunk. We applaud them also! So far the repairs look great and all is well, and though we think you are outstanding, we really hope we never have to deal with you again! Lol

Laurie & Marianne K

NC - 1429 Mechanical Blvd, Garner - 10/13/14

great service always ready to assist

Beth C

AZ - 7940 E Lakeside Parkway, Tucson - 10/13/14

Gerber made everything easy for us. Overall my experience went good and I would recommend them to anyone.

Dale B

IL - 3029 N Kedzie Ave, Chicago - 10/13/14

Gerber was awesome the customer service was great Both Vicki and Peter were great. They sent text message's explaining what was going on with my vehicle even when it would be ready they keep there word I would recommend them to everyone I know.

Debbie M

AZ - Mobile Glass Services - 10/13/14

Kris S was extremely professional and did an excellent job. Very rare today to find that in any service industry. I will recommend him. Thank you

Eric R

KS - 5617 W Kellogg Ave, Wichita - 10/13/14

Gerber Collision did an excellent job of keeping me up to date on the progress on my vehicle. Just want say thank you.

Vernell J

AZ - 7940 E Lakeside Parkway, Tucson - 10/13/14

My experience was great. The staff was very friendly and courteous. I really appreciated all of the updates and the car looks great!

Kayla B

IL - 3425 N Halsted St, Chicago - 10/13/14

I had dreaded going to a body shop for minor repairs on my vintage car not knowing exactly what to expect ....... kinda like a trip to the dentist! Gerber was located in my neighborhood, convenient, and operating there since I moved to Chicago; so, I figured they must be doing something right. I was met by friendly employees, shown interest in my car repair, explained procedure, given time frame and estimate. All was done as expected to my complete satisfaction (including the charge) and I know, for any similar work, I'll return to this location. Special kudos to Johnny (painter) and front office employee, Thomas, who's help and professionalism were deeply appreciated.

Patrick Major P

NC - 1426 S Miami Blvd, Durham - 10/13/14

Super friendly people and the service was amazin! Highly recommend!

cedric w

OH - 5461 Mahoning Ave, Austintown - 10/13/14

I got to Gerber not feeling to good because of what happen to my 2014 Dodge Ram, but my estimator Mike W. assured me that everything would be ok. Boy was he wrong!!!!! It was better than ok, it was fantastic. I was so happy of what there staff (Steve & Joe) were able to do, those guys did great work. ( The paint job looks better than the factory. ) Mike I would like to thank you and your staff for doing such great work. I would ("Wreck-ommen") you guys to anyone who needs help, lets just hope I don't need it again, but if I do, you're the only one i'm coming to..... GERBER ROCKS!!!!!!!!!!!!

Terry D

PA - 153 Pennsylvania 100, Fogelsville - 10/13/14

Everything was great! The staff worked around my schedule, and was very professional. Job well done!

Linda C

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