Read What Our Customers Are Saying!

NC - 2447 Onslow Dr, Jacksonville - 10/17/14

Let's start with my first appearance, it was awesome. i was kind of new to what i were doing but they were able to answer all my question and gave me more information. They kept me updated on every step of the way and i was truly grateful for that. The finished product looked like a brand new car. If i ever need there assistance again this will be the very first place that i come to. this deserve 10 stars not only 5 becasue they went above and beyond.

Jahmel B

IL - 1321 W Rt 134, Round Lake - 10/17/14

My first time having my car worked on at this company and location and was extremely pleased with the outcome and service! I called my mother to tell her she needs to use Gerber! Thank you for my fix!!

Katie B

FL - 2020 College Ave E, Ruskin - 10/17/14

I made an unscheduled visit to fix my side mirror. The manager helped me at once and got the mirror back in shape. He was very polite and knowledeable. I will definitely go to them again.

Zandra

IL - 16000 S Lincoln Hwy, Plainfield - 10/17/14

Tony, Jim and the rest of the team are amazing, professional and do a great job. This was not my first visit to them for a reapair and in the futere, I hope I don't need them, but if I do need a repair I would not go anywhere else. Thanks everyone - great job! My car looks amazing!

Donna R

AZ - 7940 E Lakeside Parkway, Tucson - 10/17/14

Excellent service. We have used you before and will definitely use you again if needed. Thank you!

Vicki M

AZ - 7940 E Lakeside Parkway, Tucson - 10/17/14

My experience was nice and easy. Very helpful staff.

Alexis I

IL - 3518 W 63rd St, Chicago - 10/17/14

Work was good. Office staff was very helpful & always keep in contact will recommend.

Carlos V

IL - 3518 W 63rd St, Chicago - 10/17/14

Great customer service very kind.

Susana M

IL - 16100 Suntone Dr, South Holland - 10/17/14

Service was great! I felt like I was kept in the loop while my car was being fixed and everyone was so nice. When I came to pick up my car today, an unsavory character came into the shop. He was loitering and tried to steal a vehicle that was about to be taken into the service area. The receptionist alerted the estimator, and he told the intruder to exit the vehicle. The police were called and the man was arrested. Before the police came, the people at Gerber Collision had my son and me go into the back to stay safe. They gave him a juicebox and crayons so that he wouldn't be upset and they stood guarding us from the arrest. When the incident was cleared up, I had my hands full with my young son, carseat, and bags in hand and still had to return the rental car. One of the members at Gerber returned my rental car for me so that I could ... attend to my son and follow in my car to the rental facility. We were shown such hospitality and felt like they treated us like their own family. A big thank you to Gerber Collision South Holland for keeping us safe and comfortable during a stressful situation and for being so considerate. read more

Nicole A

NV - 3009 E Post Rd, Las Vegas - 10/17/14

Very knowledgeable and friendly staff, they were a delight to work with.

David J

GA - 2441 Cheshire Bridge Rd, Atlanta - 10/17/14

The car look great - Emily M. as my rep and kept me appraised through out the process. When she called me to tell me my car was ready today, I told her I would grab a cab and head over, she said no we will bring it to you (I live about 3 miles away) which blew me away. Before they left the shop I asked the m to check my left brake light which i was told was out - but when my car got here the light was still out. The tech who was with Emily said that they checked it at shop and was working there but he saw it was out.... so what does he do takes the light back to shop and gets me a new one and drives back here (knowing i couldn't leave until my kids got off bus) and installs it. This is customer service !!!! Thank you so much.

Andrew S

AZ - 4670 S Palo Verde Rd, Tucson - 10/17/14

The service was good and fast and they at gerber kept me informed and were very helpful with assistance in a rental car.

Mario M

AZ - 3260 S Arizona Ave, Yuma - 10/17/14

Once again, I am so greatly overwhelmed at the service I have received at Gerber Collision in Yuma, AZ. Last winter, I had a Toyota Highlander that needed a lot of work done. Gerber rolled up their sleeves and gave my vehicle the much needed help it needed and got me rolling back to New York with no problems. I live in New York, and because of all the rock salt damage the winters had done to the underbelly of the vehicle, I decided to trade the car in after 217,000 miles for a new Nissan Versa Note. Much smaller vehicle but much better for my needs. I came back to Yuma this September as a Seasonal RN at the hospital driving my new car, pretty darn sure I would not be needing repair services for the car for many years. I was totally mistaken! I was rear-ended and had extensive damage done to my new car! It was the other fella's fault, so ... coverage on repairs would be no problem. But here is where the extraordinary service at Gerber Collision comes in. I was having trouble getting the car towed to the shop as the insurance company of the other driver kept delaying the process and told me that I would need to keep my car parked at the gas station that I was waiting at over night. Absolutely not an option! I called Betty at Gerber Collision and she said, "Lisa, sit tight, I will have a tow for you in the next 20 minutes." True to her word, their tow truck was there in 15! I was so happy! Long story longer, Gerber got right to work on getting the estimate to the insurance company and began work immediately. Jordan and Adam had continued to keep me up to date with all of the progress, and have called me just to check if I am doing okay after the accident. When I was not 100% pleased with the rental car that the insurance company provided, Jordan personally emailed the rental business to ask for a better fit for me as soon as they had one. I got it the next day! I am so pleased, and I am saying from the bottom of my heart that I am truly blessed to have a business like Gerber who is truly concerned about the customer. I am their priority and I KNOW that! Jordan, Adam and Betty, along with their whole service crew take the time to get to know me on a "friend" level, and make sure that I am safe, happy, and secure as well as being very informed every step of the way. I even called the insurance company that is paying for this to let them know that they need to be sure to refer any accident claims over to Gerber, as they are the top notch company all the way around! read more

Lisa S

IN - 2010 167th St, Hammond - 10/17/14

Had a totally great experience. Excellent job done on car. Friendly helpful. Loved the phone calls on Tues and Thurs on update of repair. Overall very satisfied. Great job guys!

Linda F

NC - 3410 Durham-Chapel Hill Blvd, Durham - 10/17/14

Tex and the team exceeded all expectations and delivered our minivan in perfect condition and ahead of schedule! Outstanding and professional service!

Jenny M