Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
CO - 4401 Mark Dabling Blvd, Colorado Springs - 11/7/14
The phrase, "Outstanding from start to finish," best describes my experience working with Gerber Collision and Glass. After the decision was made to utilize their services, even prior to dropping off my vehicle, through vehicle pick-up, the customer service was unmatched with any business I've associated with in the past 20 years! From the phone call prior to dropping my vehicle off, through regular progress updates, interrelations between the insurance companies involved and rental car agencies, the staff at Gerber Collision and Glass (especially Doug) truly made me feel like a V.I.P. Upon completion, my truck looked even better than it had before the collision. I'll definitely take all my future auto body business back to them. HIGHLY RECOMMENDED.
NC - 2447 Onslow Dr, Jacksonville - 11/7/14
Quick, SOOO SUPER FRIENDLY!!! Car looks great..Jessica is a doll....they did a bonus by removing some old stickers from the exterior doors AND they even did a detail inside and out....TOTALLY unexpected and HIGHLY appreciated! THANK YOU!! USAA...this is a top notch company....keep them as preferred collision repair servicer!!!
IL - 1001 Lee St, Des Plaines - 11/7/14
Service was very friendly, extremely efficient, repair was perfect and I got the car back earlier than anticipated - helpful with Enterprise rental also. Excellent work - very happy.
NC - 1429 Mechanical Blvd, Garner - 11/7/14
Patrick is the bomb.
IL - 1325 Park Ave W, Highland Park - 11/7/14
My front bumber guard was disengaged from the front end and needed returning to its original postion. Jesse took a quick look at it and had a techie snap the body part back into postion at no cost. Looks great !! I highly recommend you take any car issue to Jesse in HP and he'll take care of you !!
WA - 8530 Cedarhome Dr, Stanwood - 11/7/14
5 Stars, I couldn't be happier with my experience here. I would definitely recommend others to come here.
AZ - 4670 S Palo Verde Rd, Tucson - 11/7/14
The car look great just like I bought it.I will recoment this place to others
FL - 4319 NW 6th St, Gainesville - 11/7/14
service was great staff was nice and paid attention to detail. great experience
IL - 1001 Remington Rd, Schaumburg - 11/7/14
I cannot speak too highly of the staff at this Gerber facility, especially Bob S., the Estimator who worked with me on understanding all the issues concerning the costs and repairs, and various scenarios of resolution to the extensive front-end damage of our car. It was restored on budgeted estimate, with early completion, and in excellent condition. There was tremendous empathy with us, especially right after an accident, with due care and thoughtfulness. Outstanding service and workmanship throughout! Thanks to the production manager and crew as well. Thank you.
FL - 1925 S Woodland Blvd, Deland - 11/7/14
I was seen very quickly and both the office staff and mechanic (Tom S.) were incredibly polite and explained procedures concisely and clearly. I'll never go anywhere else!
AZ - 7940 E Lakeside Parkway, Tucson - 11/7/14
YOU GUYS WERE GREAT! THANK YOU!
FL - 1925 S Woodland Blvd, Deland - 11/7/14
From our first contact with Gerber to our final visit to pick up our car, we were treated with excellent customer service. The employees went way out of their way to accommodate our needs and ease our concerns. Kelly M. and George B. are employees who should receive recognition as they are a valuable asset to Gerber Collision.. We are also very pleased with the quality of the workmanship performed on our Lincoln. I will be recommending Gerber to anyone looking for the services you offer.
AZ - 4670 S Palo Verde Rd, Tucson - 11/7/14
I have nothing but great gratitude for Gerbers. I came, they saw and they conquered because while I am writing to tell you how fantastic all the ones I have had contact with are getting my car fixed, what a load of anxiety has been lifted from me. Thank yuu all again for such a great service I have received. You all are the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
NC - 5130 Raeford Rd, Fayetteville - 11/7/14
Absolutely great service , kept me informed every step of the way. Would definitely recommend to someone else.
PA - 153 Pennsylvania 100, Fogelsville - 11/7/14
I initially brought my car to Gerber for an estimate to provide to the insurance company because you worked directly with them. During this visit I quickly made the decision to have the repairs completed here even though I couldn't get in right away. The customer service provided was phenomenal and I didn't care how long I had to wait because I felt I'd be in good hands. That has certainly proved to be true. The car looks beautiful and I was kept up to date throughout the entire process. There were a few bumps in the end with the insurance company but your staff went above and behind to make sure things went smoothly. A big thank you to everyone I worked with for caring so much and taking the time to communicate and ensure things went smoothly - it's very rare to find and I will recommend you over and over again !
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