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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

WA - 21101 Hwy 99 S, Lynnwood - 1/17/15

OUTSTANDING CUSTOMER SERVICE IN THE FACE OF CHALLENGING LOGISTICAL CIRCUMSTANCES. IT WAS DIFFICULT FOR MERCEDES TO SOURCE A KEY PART, DELAYING THE PROCESS. WADE/RICK KEPT ME APPRISED OF THE SITUATION - EVEN W/ MY BUSY TRAVEL SCHEDULE. UILANI WONDERFULLY HELPED ME ARRANGE A RENTAL UPGRADE WHICHE HELPED ME WIN NEW BUSINESS...TOTALLY INDICATIVE OF THE GOOD RELATIONSHIPS THEY HAVE IN THE INDUSTRY.

PAUL C

AZ - 4825 W Glendale Ave, Glendale - 1/16/15

Jeffrey K. was the person who took care of the repairs on my car and He did an outstanding job. Jeffrey called and text me once a week to update me on how things were going with my car and when I had questions or concerns he reassured me that my car was in great hands. and now that I have my car back he was right, it runs and look just like new. Thank you Jeffrey for being a man of your word.

Beatrice F

NV - Mobile Glass Services - 1/16/15

Kris S. is awesome! He was very thorough and quickly replaced my windshield. He took plenty of time to make sure that I understand the after installation instructions and was super nice.

Heather K

WA - 1124 Carpenter Rd SE, Lacey - 1/16/15

Great service. Thanks a lot.

Victor S

AZ - 4670 S Palo Verde Rd, Tucson - 1/16/15

service was excellent. All employees were helpful and courteous.

Marco A

WA - 1124 Carpenter Rd SE, Lacey - 1/16/15

accurate reliable service, kind and curious treated very well will recommend to anybody

randy d

AZ - 4670 S Palo Verde Rd, Tucson - 1/16/15

best service and work we have EVER had

Steve T

IL - 16000 S Lincoln Hwy, Plainfield - 1/16/15

Great Service!!Always great work and people!

Barbara M

NV - 5415 S Decatur Blvd, Las Vegas - 1/16/15

Great!great! Service! Dan was the best. He was always in contact with me to update me on the service. Arie was fabulous! I bugged her a lot and she was always very patient and nice on the phone. I will defininetly recommend Gerber!!!!

Evette Z

AZ - 4670 S Palo Verde Rd, Tucson - 1/16/15

Great job

Sherri A

IL - 1430 W Northwest Hwy, Arlington Heights - 1/16/15

A totally 100% positive experience, from the estimate, to arranging for a rental car, to keeping me updated on progress. Had car ready 6 days before promised. Most important, appears to be a top-notch job at repair, and had car ready for us in pristine condition.

Richard F

IL - 20338 N Rand Rd, Palatine - 1/16/15

My daughter was involved with a Farmer's insured 12/22/14. Since the Farmer's insured was at fault, I went through them for the repairs and was given some names of repair places near my home. I chose Gerber Collision in Palatine. The staff , Judy & Joe whom I had the most contact with, were first class!! They made the experience a one stop fix! I always knew the status of the work they were doing by texts, which was nice to see. I felt very welcomed when I spoke to them over the phone or in person. Thanks Palatine Gerber for a great customer service experience during not such a fun time.

Lisa H

NC - 1140 US Hwy 70 SE, Hickory - 1/16/15

Everyone at this location in hickory is very nice. Also, I love the company updates from Rashey and the work they performed on my car. My vehicle looks like nothing ever happened. I was very pleased.!

Alexis & Ashley J

NC - 3506 Bragg Blvd, Fayetteville - 1/16/15

NC 3506 Bragg Blvd. Fayetteville.......Jennifer W. is a wonderful person to work with. She is truly a professional. Thank You Jennifer for your assistance, patience, and especially your great personality. It was great having you as my Estimator. I send a SHOUT OUT to everyone there. Thanks.

Christine W

AZ - 4670 S Palo Verde Rd, Tucson - 1/16/15

Excellent customer service. Work was carried out on time and to a very high standard.

McquadKevin M

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