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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

FL - 2558 E State Rd 60, Valrico - 8/11/15

I was hit in the drivers side front on 07/21/15 in my Honda Civic 2012 (1st wreck)-I took my car into your shop per my Insurance company (USAA) advice. I have never been so pleased with the way your company runs. While I was filling out the paperwork a young man by the name of Jonathon M. was out at my car circling all the damaged areas that needed to be fixed. When I finished with the paperwork Mr. M. took me out to my damaged vehicle and explained everything that he circled and also explained the possible Hidden damage that might be there that they can't see until taking the car apart. Mr. Mathews called me almost everyday with an update and also explaining the hidden damages done to my car before your mechanics proceeded. This gentleman was extremely friendly and represented your company with the highest Protocol I haven't seen in ... ages. Mr. M. is defiantly an asset to your company with his smiles and honesty....You all should show him some appreciation for a job well done. You all had my car from 07/23/15 until 07/31/15. Upon calling me Mr. M. told me my car was ready. I was so surprised and ready to get out of the rental car I was driving. Nothing like having your Baby back (Honda). I was working past the airport in downtown Tampa when the call came in. I left early from work but ran into a tremendous traffic jams on the interstates trying to get to Valrico. I called Mr. M. and asked what time you all closed that I was stuck in traffic. His reply was 5:30 p.m. Well I did not make it to Valrico until 5:50 and winged into the parking lot thinking I was out of luck on getting my car back. Low and Behold your shop stayed open for me to get my car back. I have never been so happy in my life to get my baby back and the repairs done right down to the paint job was beautiful. My Honda Looked like brand new, and upon driving it out of your parking lot-My memory was put back to me driving it off the dealership lot when it only had 11 miles on the odometer. I called my Insurance company and explained that they couldn't of sent me to a more awesome place than yours. Turned the Rental car in and joked with the managers and Mr. Mathews....I was so happy. Everyone that I came into contact with in your company in Valrico from the Receptionist right up to the Managers were AWESOME FOLKS...Everyone was friendly, honest, smiling and above all PROFESSIONAL. You all have a great crew aboard. I will highly recommend you all to others in my path and will come back to you all if need be. Want to at this time say "Thank you, and I greatly appreciate you all's service and hard work shown to me" Thank You AGAIN-You ALL ROCK!!! read more

Debra W

MI - 44700 Enterprise Dr, Clinton - 8/11/15

Hello :) I want to start by, by thanking Derek B.... Derek was my estimator, and I couldn't be more pleased. From the time I called, for an app. to picking my car up. Everyone was very very professional, courteous, polite and prompt. Derek is a fine young man, and went over everything with me. My car was fixed, in a very reasonable matter of time. And look's GREAT... Derek went back over everything with me, and even helped me transfer my groceries :) I have had my car repaired there before, when it was Collex. I would highly recommend Gerber, to anyone that should need service, repairs etc .. I will never go anywhere else. Thank You, for taking such great care of my car and providing such great service...

Sharon A

IL - 300 Washington Ave, La Grange - 8/11/15

In July I had body work completed on my Buick. I took car into there LaGrange, Il. shop and was extremely happy with the way I was treated and all the repairs made to my Buick. It look like a new car. They were prompt, honest and very helpful and their work is excellent. Would not hesitate to have work done by them in the future.

Lenore K

MD - 5106 Branchville Rd, College Park - 8/11/15

The service and the work was great. The team at this location not team family. We're very pleasant and accommodating felt like royalty. Thank you again girls and guys great work

Freddie M

IL - 1430 W Northwest Hwy, Arlington Heights - 8/11/15

I was very pleased with the excellent body repair work done on my Lexus. I would highly recommend Gerber

Margaret S

FL - 12635 Hwy 27, Clermont - 8/11/15

Excellent service! Bob, went above & beyond with the servicing of my car! Love the up to date text messages letting you know the progress of your car. I am a very satisfied customer.

Carol T

OH - 5461 Mahoning Ave, Austintown - 8/11/15

I would like to thank Tony & Don for the service I received,he kept me inform of the progress of my truck, he also took me home after I dropped my truck off for service. He talked very positive about how satisfied I was going to be with the result of my truck repair. he was very positive about Gerber Collision service. and I was very grateful with the results. it would be not right if I did not mention Joe who works for progressive he played a very important role as well. thank for your service.

victoria h

FL - 3941 W State Rd 46, Sanford - 8/11/15

Everyone was great. Kyle took care of everything and he kept us informed every step of the way. The car was done on time and looks brand new.

Ronald S

FL - 9002 Adamo Dr, Tampa - 8/10/15

Gerber Collision did an awesome job with my car! They are professional and friendly. Would recommend it everyone. Thanks again for a great job!!!!

Miriam R

AZ - 4825 W Glendale Ave, Glendale - 8/10/15

I am very satisfied with the excellent service, from assessment of the damage and estimating the cost, to the timeline and quality of the repair job. The location is perfect as the rental car service is just across the street.

Carmina P

NV - 3009 E Post Rd, Las Vegas - 8/10/15

Gerber did an excellent job repairing my 2015 Toyota Tundra. Getting into an accident is a horrible experience; Gerber has done a magnificent job contacting my insurance, keeping in touch with me, and getting my vehicle fixed. When I came to pick up my vehicle, it looked beautiful.

RUSSELL C

MI - 1435 Townline Rd, Benton Harbor - 8/10/15

The rating listed above applies to the work actually done on the car, and the staff treatment. The staff is friendly and helpful, and the finished job, as the saying goes, could "fool it's own mother". Excellent. Now, I understand that Gerber Benton Harbor is a *small* shop, with only a few employees. But considering that I did not bring the car in for repairs until all needed parts had arrived, I was very disappointed that the repairs took a total of 14.5 days (the length of time Gerber had my vehicle). About 11 years ago my car at that time was badly damaged when a reckless driver slid into my front end on an icy road. The damage was much more severe than my damage repaired by Gerber, and again - I did not bring the car in until the repair facility had all necessary parts to do the job. That facility (admittedly, a much larger ... one) had my car finished in 3.5 days. I took it in at 8:00 Monday morning, and I had it back at 1:00 Thursday afternoon - and the work done was excellent; on a par with Gerber. To wrap up: Gerber did a splendid job - but I felt it took far too long to complete. read more

Tony M

IL - 1430 W Northwest Hwy, Arlington Heights - 8/10/15

Insurance company was slow with estimate, but car looks great. Staff was friendly, helpful and called often with updates which I appreciated. I have been satisfied with work in the past.

Maggie

CO - 2228 S Colorado Blvd, Denver - 8/10/15

Doug was amazing. So helpful and friendly. They were accurate with the time it would take to complete my repairs. They took care of getting the supplemental insurance check, so I didn't have to deal with it. The car was in great shape when I got it back (the repairs and cleaned it for me). The staff greeted me and were so friendly when I walked in. I would recommend this location to anyone!

Kristie C

FL - 2435 Forsyth Rd, Orlando - 8/10/15

Lightning fast service! Very courteous & professional staff! We highly recommend. Thanks again for fixing up our car so quickly!

JENNIFER J

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