Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
IL - 6801 Mill Rd, Rockford - 9/11/15
Great service, I was very happy with the repair! Excelent job and customer care
IL - 1060 W Huron St, Chicago - 9/11/15
I want to comment on the professionalism and caring way that the claim was handled. Aaron C. kept us abreast with the progress of the repairs on the car. Sitting in the waiting room listening to Jackie take care of phone calls and people coming in was a pleasure. She greeted everyone with such calmness. Job well done
IL - 4545 N Elston Ave, Chicago - 9/11/15
I had my van fixed at the Gerber Elston location, and the staff there was so helpful. Originally the claim was going through my insurance company and they wanted to total the car. The other party's insurance company ended up accepting liability on the crash, and due to the work of Ryan my estimator, we were able to have our van fixed and given back to us. As a 92 year old man, getting a new car was not something I was ready to do. From Jennifer at the front desk to the other estimator Bob, they were all so helpful in making a difficult process much easier. Not only did they make the process easier for us, they also did a fantastic job in repairing my van. If I ever need anything, I know where I will be going. Thank you to everyone at the Elston location!!!
MI - 44700 Enterprise Dr, Clinton - 9/11/15
Extremely please with the professionalism of the staff and quality of the work performed. Coordination with Enterprise Car Rental was another plus. If ever the need for repairs again I would not hesitate to choose Gerber. I will also spread the word with my friends and family. Thanks again for the great and expedient work performed.
IL - 6200 Berkshire Dr, Crystal Lake - 9/11/15
They did a great job, very professional and courtesy. I would recommended them to anyone.
FL - 805 E Hibiscus Blvd, Melbourne - 9/11/15
Someone backed into my 2005 Ford Hundred in the rear passenger side and knocked the bumper out place. I went to Gerber for an estimate for repair. Estimator Timothy G. assessed the damage. He snapped the bumper back in place and got rid of the other cars paint scratch. When I asked what I owed for this service I was told "0". This amazed me in light of greed there is in society today. Tim would not even accept a tip. As an 78 year old senior this renewed my faith in society. I will not hesitate to highly recommend my friends and neighbors to Gerber for their needs. God Bless and thank you.
NC - 8125 Market St, Wilmington - 9/11/15
Nicest people , accurate estimate plus on site rentals! I was victim of hit/run and they fixed my car ahead of the estimate time and right at the estimate dollars. I feel like I could trust them any time to fix my car
NC - 2821 Capital Blvd, Raleigh - 9/11/15
Everyone was professional, helpful and courteous. They clearly explained (in layman's terms) everything that would take place to repair my vehicle. From start to finish a very seamless process.
FL - 12635 Hwy 27, Clermont - 9/11/15
Incredible customer service! They kept me posted through the whole process. Warm welcome from second I stepped in the door. Very professional and courteous people. I would highly recommend! Derek the manager was very through and runs an efficient shop. Also, Rosa kept me informed every few days of the status of my car repair. I give them an A+++ Car looks brand new! Nice touch picking up a clean car both inside and out. Looks brand new. Thanks Clermont Gerber!
GA - 12231 Veterans Memorial Hwy, Douglasville - 9/11/15
Jimmy was awesome he called me, kept me in the loop. Jimmy made me understand everything he was doing. If anything ever happen to my car again I will definitely use you guys because of Jimmy and I will refer family and friends.
WA - 1124 Carpenter Rd SE, Lacey - 9/11/15
appreciate the timing of the vehicle's work being done, professional communication with me the customer!! great work on my car.
AZ - 8045 S Priest Dr, Tempe - 9/11/15
Very happy. The vehicle was repaired completely, even washed and vacuumed! The best part is that it was FAST--fast enough so that I had it back in time for the start of our driving vacation.
NV - 5947 Boulder Hwy, Las Vegas - 9/11/15
Thank you so much for your service, very happy with the car. Frank and Jeff were very helpful, and the girls at the front were very sweet.
NC - 2447 Onslow Dr, Jacksonville - 9/11/15
Amazing place to have your car look new again. Very professional staff that goes that extra mile to complete the work on time and to your highest satisfaction. I received text messages as well as phone calls with updates. Body work on my car was finished a day earlier (staff took under consideration being without a car and with a toddler). Their life time guarantee is unmatched, peace of mind knowing parts as well as paint work is under total protection. I am a highly satisfied customer and will recommend Gerber Collision and Glass of Jacksonville to all who want their car repaired to highest standards.
FL - 420 N Kirkman Rd, Orlando - 9/11/15
Gerber collision and glass did a fantastic job repairing my front bumper. It only took a day to actually install the bumper but they took the extra time and care to wash and QC my car. They made sure I had a rental car while they worked on mine. There customer service was above and beyond. They made me feel very comfortable leaving my car in there hands. They explained everything very clearly and made the entire process simple. I will most defiantly be coming back (If I ever need to).
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