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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

WA - 21101 Hwy 99 S, Lynnwood - 9/21/15

Special thanks goes out to Daryl for his professional handling of our concerns. Our Subaru was involved in an accident that damaged the rear quarter. The initial estimate was for $1700 fixed in three days. After the shop had the panel opened up, they realized it was going to cost three times as much and take an extra 10 days. Our initial reaction was not positive (to say the least). Daryl was able to walk us through the situation, explaining industry practices, and even showed us the actual damage to the vehicle. He was able to calm our concerns about price gouging. In the end, we are satisfied with the work and appreciative of the extra time invested. My only suggestion would be to be very clear about the potential for extra delays in giving the car back to the customer. Thanks.

Robert M

IL - 2424 E New York St, Aurora - 9/21/15

My experience with Gerber Collision has been nothing short of spectacular. This morning I was greeted with smiles from Yuritzi and Arlis. They were so helpful to me and answered all my questions very thoroughly. What a gift you have in them as well as with James, who has the knowledge to go along with the personality. He was a big help as well. Keep up the great Customer Service Attitude! The staff deserves 10 stars. Thank You.

Bruce W

IL - 1500 McCormick Blvd, Mundelein - 9/21/15

We made an appointment to get an estimate for fixing some minor damage on the fender of our new Ford Fusion. Scott met us at the appointed time (no waiting). When he looked at it he told us it was surface damage. He buffed out the black scrapes and it looks like new again--and there was no charge. This was fantastic since we had also taken our car to another auto repair shop in Mundelein that morning and they quoted us $700 to make the repairs. Gerber saved us hundreds!!!

Linda D

FL - 1812 E Busch Blvd, Tampa - 9/21/15

I absolutely recommend Gerber, fantastic customer service, they do a wonderful job, and will never hesitate on taking my vehicle to them when needed. God bless all of the crew!

raisa p

GA - 2395 Cobb Parkway, Kennesaw - 9/21/15

Really went above and beyond to make sure we were satisfied with our repairs. Mr. M. was extremely helpful, and went out of his way to take care of a situation that others might have left to the customer to resolve.

Ian M

IL - 819 Estes Ave, Schaumburg - 9/21/15

Great people to work with. Matt, the manager, went out of his way to make sure I understood everything. Kevin did the original estimate and explained everything to me. Darryl went over the repairs with me and answered all my questions. They did a beautiful job. I would recommend them to everyone that needed a repair on their car.

Joan G

FL - 1925 S Woodland Blvd, Deland - 9/20/15

My car was rear-ended, and the person who hit me had GEICO insurance. GEICO referred me to Gerber. Being my first accident, I wasn't sure what to expect, but I was nervous that I would not receive the red carpet service because it wasn't my insurance handling the claim. I had nothing to worry about! From the moment I was greeted by Kelly to the time I did the final inspection with George, I received first-class service and felt like my convenience and satisfaction were the most important factors. The work itself was perfect; my car looked just like it did before the accident. I was very pleased with George and the entire team at Gerber, and I would definitely recommend the company to anyone who needs such service.

Elizabeth B

NC - 801 N Main St, Holly Springs - 9/20/15

My car has been side-swiped by a psycho and had a fair amount of damage. Not only Gerber do a great job fixing the damage from the accident, but they cleaned my car both inside and out. People were extremely polite, pleasant and a joy to work with! After the headaches with my insurance company and recent work on my house, it was a relief to find there truly are decent people out there that not only provide what they say they will, but the over deliver. While I hope I never need to go through this nightmare again, I would not consider going anywhere but Gerber for body work and paint!

Paul S

FL - 7603 Citrus Ave, Winter Park - 9/20/15

Woohoo, as good as it gets does say it all about this place. From all of my interactions with Paula on the front desk to Mike who took care of the coordination of repairs I have NEVER experienced such a wonderful repair experience from ANY body shop, EVER! Mike chased down the proper parts to ensure a stellar Lexus fit of replacement parts and I also need to give KUDOS to all those behind the scenes who actually repaired my car. They washed it before I arrived to pick it up and always kept me appraised of the status of repairs. I could not have asked for any better treatment. I HIGHLY recommend this shop for any collision repairs. And it's where Lexus of Orlando takes all their work!

steve g

FL - 909 W Amelia St, Orlando - 9/20/15

Had a great experience! Everyone was super nice and eager to help. My car was in and out, no inconvenience whatsoever. Great team at this location!

Vilian P

OK - 11440 E 81st St N, Owasso - 9/20/15

I was very pleased with the efficiency and quality of the repairs on my RAV4. Gerber and my insurance company worked quickly and well together to get my car repaired and back to me. I have used Gerber once before. I was delighted then, as I am now , and would not go to (or recommend) any other body shop.

Joy J

FL - 5520 LB McLeod Rd, Orlando - 9/20/15

Amazing job! Very quick turn around! Everyone was very friendly!

Josh P

FL - 1925 S Woodland Blvd, Deland - 9/20/15

Gerber is my baby! First was Kelly, very helpful and nice. Then was Tom he took care of everything I didn't do anything. And a shout out to the people in the shop, looks like a great job. My experience was so positive I almost wish I could do it again. Thank you

Gordon H

FL - 805 E Hibiscus Blvd, Melbourne - 9/20/15

Ding was fixed in the time promised. Looks good! Justin was easy to work with, and kept me aware of the progress on the repair as promised.

Kathleen

MD - 7706 Race Rd, Jessup - 9/20/15

Gerber did a great job and exceeded my expectations.. Repair time was estimated at ten days, but Gerber got the job done in three. Estimator John L. was very helpful, courteous, and professional. He addressed every concern and went above and beyond to make sure I was %100 satisfied. Kelly also provided excellent customer service and was always cheerful. I can't stress how important a first impression is when a customer walks in the door. There is nothing more off-putting than entering an establishment only to have one receptionist make eye contact and completely discard you as though you don't exist. Given the opportunity, I would highly recommend Gerber collision!!!!

cynthia c

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