Quick Links

Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 6200 Berkshire Dr, Crystal Lake - 3/4/16

I just picked up my repaired car from Gerber and it may sound weird but, I feel pampered and cared for! First, I never waited any more than 5 minutes for any of my visits to the office. The followup via text and personal phone calls were very helpful when planning my week. The front office staff were clear and informative regarding future car care since there was painting done. My car looks fantastic!! And it was detailed to perfection (insert pampered). When I took off I notice a reusable Gerber Collision & Glass bag filled with Gerber Goodies (insert pampered). I thought Moms were the only ones that did stuff like that. Thanks Gerber Collision & Glass for my first repair experience being so nice.

Londa K

MD - 8528 Baltimore National Pike, Ellicott City - 3/4/16

The staff courteous and kind. The text updates during the time our vehicle was with them were humorous and informative. The vehicle was handled as if it was their own. Repairs were completed to our satisfaction. They made sure that the repairs were completed. Transportation from/to the shop was offered and/or provided. Repairs were completed to our satisfaction. They made sure that the repairs were completed. Thank you.

Bill

OK - 407 W 5th St, Claremore - 3/4/16

5 stars very easy to deal with, good customer service

Thomas S

NC - 13516 Old Statesville Rd, Huntersville - 3/4/16

The service was great. Set the expectation for when work would be done and hit the mark. The understanding that you have been in an accident and really not feeling great was put aside by their attention to detail and compassion. While I hope not to have to use them anytime soon (because I do not want to be in another accident), I would easily go back again if I had to!

David F

NC - 13516 Old Statesville Rd, Huntersville - 3/4/16

Great customer service and work.

Jennifer B

MI - 6259 136th Ave, Holland - 3/4/16

From start to finish, the service I received was exemplary! My car was repaired ahead of the promised date and detailed, too! Every person I came into contact with treated me as though I was THE most important customer they had. If there's an upside to having to have my car repaired, it was that the people at Gerber made working with them stress free!

Beth C

NC - 13516 Old Statesville Rd, Huntersville - 3/4/16

I had an amazing experience with Gerber. Not to mention Andrew D. took such great care of me! His customer service was outstanding and my car turned out perfect! I give Gerber 100 stars ??

Hannah B

FL - 9417 Philips Hwy, Jacksonville - 3/4/16

BOMB.COM Gerber - they were great from beginning to end. They kept me informed the whole time. Everyone is so nice and friendly, offering assistance, checking on me. People usually come here not under great circumstances, a car wreck, but they make you comfortable + feel better. I highly recommend Gerber. I will tell all of my friends.

Joanne B

FL - 5520 LB McLeod Rd, Orlando - 3/4/16

Friendly and professional service. Conveinent (next door) rental car services.

Thomas B

IN - 5353 US Hwy 6, Portage - 3/3/16

Ever time I come here I get outstanding service. Brandee, Ron and Jose also make me feel like everything is going to be ok.

Deanna

IL - 2360 Ogden Ave, Downers Grove - 3/3/16

I called Gerber with an issue with my front bumper. The woman who answered the phone was extremely helpful and let me know I could bring it right in and the possible outcomes that might occur. When I arrived, Ray examined my car and quickly resolved my problem. He made sure I knew what had gone wrong and exactly what I needed to do next. I arrived in a car that was unsafe to drive with a great deal of anxiety about what was going to happen and how expensive it was going to be. Within a short time of arriving at Gerber, Ray had me back on the road in a safe vehicle. The experience I had at Gerber with Ray and the staff was extremely positive. I am very glad I chose to bring my car there, and they will definitely be my first choice every time.

Sharon R

FL - 5845 W Tennessee St, Tallahassee - 3/3/16

Took excellent care of my car!

Margaret T

NC - 201 Maynard Crossing Ct, Cary - 3/3/16

All the upfront personnel were pleasant and professional. The receptionist, Gail, was quick to take care of the needs and paperwork both at check in and check out. Kevin provided the estimate for the repair and explained the entire process and what could be expected. He estimated up to 3 days to complete the repair. I turned the vehicle in at 9 am Tuesday and had it back mid-day Thursday. I looked new again. These folks appear to have the repair business down to a science. I know that I would definitely return for any other repairs that I needed done. They are certainly worth trying.

Steven F

AZ - 7940 E Lakeside Parkway, Tucson - 3/3/16

My experience was stellar. The ENTIRE staff was very efficient and helpful. I would highly recommend them to everyone!

Sam M

PA - 153 Pennsylvania 100, Fogelsville - 3/3/16

The car was finished four days ahead of when promised. It was clean inside and out. The body work looks fantastic. The customer service was among the best I have ever received at any business.

Kenneth H

Sell Your Body Shop

Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.

GET STARTED

Collision Repair / Auto Glass Guarantee

Lifetime Guarantee

We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.

GUARANTEE