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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IN - 3431 Fairfield Ct, Lafayette - 4/29/16

Very fast and friendly service! Highly recommend them and Michael R!!

Jeff N

IL - 635 N Independence Blvd, Romeoville - 4/29/16

The people I delt with were very thoughtful and kind. Mindy at the desk was very kind and thoughtful. It was a pleasure doing business with Gerber employees.

Patricia A

MD - 9943 Washington Blvd, Laurel - 4/29/16

When I turned in my Jeep Patriot for repairs I could not have been treated kinder. From Mogan in customer service, Hector who took all the information & Gary who assured me I could count on him to give me updates as needed. The work was done so quickly, it was not necessary for me to get a rental. I appreciate all the extra touches in caring for my Jeep. Thank you for washing it, checking the tires, etc. I noticed.

Theta R

MD - 8528 Baltimore National Pike, Ellicott City - 4/29/16

Maxwell is awesome. Thanks gerber car looks good

Cleveland C

IL - 3415 Stern Ave, St Charles - 4/29/16

Thank you for the quick and efficient service! All staff members I encountered were exceptionally friendly and went above and beyond to ensure my satisfaction.

Jennifer P

MD - 8528 Baltimore National Pike, Ellicott City - 4/29/16

Maxwell was knowledgeable and professional. Repair looks great. Good to see such an educated young man in charge, I can see him managing the shop in no time! Good work

Cindy O

MD - 8211 Snouffer School Rd, Gaithersburg - 4/29/16

'Always a distinct pleasure to work with the folks @ Gerber!! The very best of service in all facets -- from start to finish -- is the "norm" for the folks @ Gerber. When auto body repairs are required for one of our vehicles, I never consider going anywhere except Gerber. They're the best -- wonderful, courteous "front office" folks and the best of craftsmen.

William N

IL - 2311 N Mannheim Rd, Melrose Park - 4/29/16

To upper management or who it may concern, Hello, my name is Tom B. and I would like to tell my first experience at Gerber Collison & Glass. Let me start by letting you know that I recently purchased my first new car that I absolutely love. Just like anyone with a new car, I take great care of it and I am aware of every inch of the vehicle and even do the occasional walk around inspection. Unfortunately I have recently discovered two small surface scratches on my car. You can only know how this made me feel. One day after work I stopped in at an auto parts store and purchased a scratch remover... which of course did nothing. Then when I was driving home I drove past one of your facilities and decided to give you guys a call. When I did call I was wondering about an estimate and more information. I spoke with a gentleman named Maurice ... Bell and he was very helpful and told me that I should come in the next day. I let him know that I wouldn't be able to arrive until after 5:00 pm due to work. He was very understandable and told me to come in around that time would be fine (founding out later that they close at 5:00 pm by looking online. So basically they were accommodating my time, which was very nice of them and I really do appreciate it.) So I did arrive to the Melrose Park, IL facility and met with Maurice. He was very polite and I showed him the scratches on the car and he explained that he would take my car and have the technicians take a looks and possibly make a price quote. Less than 15 minutes later he arrived back with the car and told me that they were able to buff out the scratches and he would he wouldn't charge me. I was blown away. The work that was done was amazing and I would like to thank Maurice, the technician, and also Gerber Collison & Glass. The customer service that I experience was exceptional and rare is the auto business. You have gained a customer and I will advise my friends and family to also go to Gerber Collison & Glass for any future service. Again, thank you and keep up the great work!!! read more

Tom B

IL - 801 N State, Elgin - 4/29/16

great facility- was notified of the progress, was done in the time estimated, appt was within my time frame

Nanette M

IL - 6200 Berkshire Dr, Crystal Lake - 4/29/16

Great Service.

Alan T

FL - 1925 S Woodland Blvd, Deland - 4/29/16

Service was great! George made sure my vehicle was well treated. My van looked brand new when they were done... I'm fully satisfied.

LaQuaysha G

FL - 909 W Amelia St, Orlando - 4/29/16

The W Amelia location was amazing! Very professional and my car looks great! Thank you again!!!

Melissa G

FL - 802 S Cocoa Blvd, Cocoa - 4/29/16

Staff is very friendly and courteous, and service provided was exceptionally done. My car looks great (and clean!!). I would highly recommend this crew for any body work needed.

Cindy E

IN - 7901 Taft St, Merrillville - 4/29/16

I'm totally ecstatic and amazed at the great work that was done on my vehicle! She looks like she did when I drove off the lot. Thank you so much for your courteous service!

Danielle P

IN - 7901 Taft St, Merrillville - 4/29/16

customer service was great! I was called and kept updated often. Highly recommend their collision repair. A beautiful job.

mary w

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