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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 712 Sunshine Way, Greensboro - 4/26/17

Nice people, excellent work, car back sooner than expected or promised

Peter G

IN - 1460 West St, Valparaiso - 4/26/17

ONE OF MY INSUREDS MR. SYLVESTER PULASKI WANTED ALL TO KNOW THAT HE IS EXTREMELY SATISFIED WITH HIS VEHICLE REPAIR. IN ADDITION A SPECIAL ACKNOWLEDGEMENT TO JENNIFER H. WHO REALLY WENT OUT OF HER WAY AND MADE HIS REPAIR FANTASTIC!

KEN W

IN - 2010 167th St, Hammond - 4/26/17

Gerber always kept me updated about my car. They did an outstanding job in a timely fashion. People there are very friendly.

patricia t

IL - 1430 W Northwest Hwy, Arlington Heights - 4/26/17

I arrived a few minutes before the shop opened and was greeted promptly with enthusiasm, I was taken care of in a short amount of time, even the rental car was ready for me. The shop foreman and myself went out to look over my auto, and discuss for a few moments. I picked up auto the next day and the work done is terrific. The employees there are very friendly!

Lori S

MI - 8479 Mason Dr, Newaygo - 4/26/17

All of the people in the office were so friendly and ready to help. Mike even diagnosed, and made the repair of, an annoying water leak my Ford dealer wasn't able to take care of - in about 5 minutes. The car looks beautiful! My thanks to the guys that took care of the repair work in just 1 day - saved me some money. I would highly recommend Gerber Collision in Newaygo.

janice b

IN - 600 Farabee Dr, Lafayette - 4/26/17

Chad H. is who helped me. He was very professional from the first time we spoke. He explained that they were very busy because of all the hail damage in the area but would do everything in his power to get me in and get my vehicle fixed. He was able to get me in the following Monday where as my wife couldn't get her vehicle fixed until a month later at another establishment had my wife not bought the vehicle from the dealer we are getting it repaired that it would be going to Chad H. as well. When it was time to pick up my vehicle Chad had me walk the entire vehicle as he described the process that it took to fix my truck. First thing I noticed was that it was so much cleaner than when I dropped it off. Gerber cleans up every vehicle! Awesome. They could have simply done what the adjuster quoted and left it at that. Instead they went the ... extra mile. Great experience overall read more

Randall S

CO - 939 South Ave, Grand Junction - 4/26/17

The service was great!

Thomas G

IL - 6140 W 159th St, Oak Forest - 4/26/17

Gerber did a minor body repair on my Nissan. .. took 20 minutes Charged me... Nada ! WIll recommend to others for sure ! Professional , helpful.

Diane R

IL - 4718 Southwest Hwy, Oak Lawn - 4/26/17

jorge g. was great to work with. work was finished way before when promised.

susan c

IL - 4545 N Elston Ave, Chicago - 4/25/17

My car was ready quite a bit sooner than I expected and the employees were all very polite and helpful

james r

AZ - 41801 N 41st Dr, Anthem - 4/25/17

Jeffrey K. took me through the process from from estimate to completion. showed me step by step pictures of all the work that was performed. I was very please on how professional Jeff conducted himself. I would come back to Gerber for any car repairs needed in the future.

STEVE N

FL - 6933 Vickie Cir, West Melbourne - 4/25/17

Body repair was top notched. Auto was delivered clean inside and out. Estimators and receptionists were very courteous, kind and respectful. The only negative was that timely repair updated was not received as indicated in initial conversations. I would certainly use Gerber again

Darryl

IL - 3425 N Halsted St, Chicago - 4/25/17

I had an awesome experience with the Halsted/Chicago shop. Chris and Madison were great to work with. They wer professionall at all times. These two individuals are the type of employees a company needs to retain and value. They both "Raised the Bar" in my opinion on customer service The type of Customer Service I have not seen in quite sometime. A personal thanks to the two of you for making this repair process a great experience and executed flawlessly!

Wade J

NC - 1978 S New Hope Rd, Gastonia - 4/25/17

Very fast, very friendly service. I almost had the work dona at ABRA Auto body. Decided to go by Gerber to see if I could get a better deal on the work I needed to have done even though it was a little out of my way. I had used Gerber quite a few times in Maryland. Kody S. was able to give a much better deal than ABRA. The work was done very quickly, while I waited and the car looks beautiful. Thank you very much.

Mark S

NC - 201 Maynard Crossing Ct, Cary - 4/25/17

To provide proper context, I was a follow up customer due to the original job done by Gerber wasn't done correctly. I do have a law degree and thought I'd have to bring my strongest argument to the table to explain what happen and why Gerber should complete and cover the additional charges. To my surprise, not only should I have left my briefase at home, but from the initial contact from the desk - Ms. Gail's regular warm smile and courteous demeanor to Ms. Lynn's take responsibility and flawless execution to the end - I was thoroughly impressed! In fact, I requested to both Gail and Lynn to forward me a survey, myself, where I could relay my experience. Yes, we got off to a bumpy start but I can assure you that if I ever have a problem of this sort again, I will come back to this location -- as long as Lynn and Gail are still there for ... sure! read more

Darrell A

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