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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

NC - 5010 Wilkinson Blvd, Charlotte - 5/24/17

They communicated well with me and kept me informed of progress. They were helpful in getting a rental for my wife. The work they did was excellent and we were quite pleased. They finished the repairs faster than I thought they would. I will definitely return if I need repairs and I will highly recommend them to everyone I know.

Fred B

IL - 16000 S Lincoln Hwy, Plainfield - 5/24/17

I was very pleased with the service. My car looks like new.

Susan R

GA - 725 Dekalb Industrial Way, Decatur - 5/24/17

I would like to add to my earlier comments. Alicia was awesome, I would highly recommend Gerber to anyone who needs their automobile serviced.

Stanley M

MD - 19560 Frederick Rd, Germantown - 5/24/17

Courtney, Jesse, and Larry were a pleasure to deal with and I would highly recommend their services to anyone in the future.

Daniel H

GA - 725 Dekalb Industrial Way, Decatur - 5/24/17

Everything was quick and painless. Buck was awesome for buffing my headlamps.

Stanley M

IN - 1460 West St, Valparaiso - 5/24/17

Excellent customer service by all, especially Daniel B. He was very professional.

April R

FL - 3941 W State Rd 46, Sanford - 5/24/17

From our initial contact with Emmie through the repair process and ultimately with the delivery of our car on 5/23/2017 I felt that we were important. Emmie kept us informed of the repair status and clearly explained the steps being taken. Great repair and great customer service.

Robert P

IL - 13433 Southwest Hwy, Orland Park - 5/23/17

The customer service is unbelievable! Adabel was super nice and everyone is very friendly. They worked extremely fast on my husband car and by the time they were done the car looked like new. I would totally recommend you guys! We always take our cars to Gerber Collision and you guys always meet our expectations Thanks!!!!

Gilbert S

FL - 135 Palmetto Ave, Merritt Island - 5/23/17

I'd definitely give it a BOOM, BOOM, WOW, WOW!!! My Estimator, Kevin J., as well as the Receptionist, throughout my entire experience, were wonderful. I had only Positivity toward this company. A few of the positive things I admired the most are their Admiration, Praise, & Respect, & Devotion for their clients. Upon arrival, 5/17/17, Mr. Jones, as well as the Receptionist, had no clue who I was or when I'd be arriving. He, as well as the Receptionist I meet at the door were nothing but respectful, professional, ask me how I was doing & offered me coffee or water, etc. It was obvious I was upset, not that I was in a car accident, but the circumstances in which that action had put in. I tried to explain it to the MP Officer with no remorse. I had an appointment scheduled for 5/17/17 with a Mr. Kevin J. Keven listen, took the ... time to ask me questions regarding the collision, took it into consideration when looking to make sure he covered every aspect that may had been effected. WOW, I got a phone call the same day, which was on a Wednesday afternoon, if I recall correctly, he discussed the repairs, parts that would have to be ordered and told me to check back on Monday. Called back Monday morning, he let me know it was painted but that a wrong part had been sent and they'd need it an extra day until the part had and it'd be ready.... I picked up my Vehicle today, 5/23/17' which is a turnaround of approx 5 working days. Because of his care, concern, willingness to listen to my situation, I will be able to get my Mom, an 89 yr old Alzheimer's Patient as well as in latter stage of Congestive Heart Failure, back to Alabama just in time to legally get her moved down to Florida in order for me to be her caregiver instead of a Nursing Home. Gerber Collission/Glass Repair Company on Palmetto Rd, Merritt Island, Florida, is a company that exemplifies professionalism , hard work, dedication, and respect. These kinds of Companies, are few & far between in today's society. I found them extremely creditable, trustworthy, professional, detailed in their repair, & respectful in all areas. I will forever be grateful to & for this company.. The receptionist represented herself with superb respectfulness & was definitely superb in making sure you understand everything that was paid for and what they will be filing to my Car Insurance Company, not only to me but I personally witnessed her mannerisms with each and every customer that came through their door... I absolutely 100% + would give this company an A+ WOW, for workmanship, respect,, professionalism, commitment, & warranty that's is for a lifetime for as long as I owe the vehicle... I've attached Before & AFTER pictures so you can see the detail, workmanship, they put forth with each one of their customers... All Positive... I've attached BEFORE & AFTER pictures so you can see the detail, workmanship, they put forth with each one of their customers... read more

Kaye S

NC - 1426 S Miami Blvd, Durham - 5/23/17

Great job- very friendly and professional. It was hassle free. I will definitely return in the future

Pat B

AZ - 1015 W Broadway Rd, Mesa - 5/23/17

Great service! The front desk lady was exceptional. The vehicle was repaired professionally. Will definitely recommend to family and friends.

Jesus D

CO - 1425 S Lincoln Ave, Loveland - 5/23/17

I really liked Gerber Collision in Loveland, they were pleasant to work with and the owner was very nice. I got text update letting me know the status of my car repairs. They also cleaned the interior and exterior of my car, didn't expect that! My car looked great and I would highly recommend Gerber Collision and Repair in Loveland .

Kerry T

GA - 725 Dekalb Industrial Way, Decatur - 5/23/17

Alicia was fantastic as always, I have used Gerber in the past and I have even recommended their service to others. I will definitely continue to use Gerber if I have a need in the future.

Myles M

IL - 7041 W 153rd St, Orland Park - 5/23/17

Hector and crew provided a unique cost effective idea. He implemented the idea and I m satisfied. My family and my self have used Gerber Services in the past and will continue to use them in the future.

John D

GA - 725 Dekalb Industrial Way, Decatur - 5/23/17

Everything was 5 out of 5 stars, this was my 2nd claim and I would definitely come back again! Alicia was great and Bee buffed my headlamps as well- highly recommended

Roddey J

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