Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
NC - 712 Sunshine Way, Greensboro - 7/26/17
Everything went smoothly. Repairs were professionally done on time. Office staff were very competent and helpfull. They even made the arrangements for us to be picked up by Enterprise car rental. Overall, the experience was as pleasureable as that sort of thing could be.
FL - 11725 S Orange Blossom Trail, Orlando - 7/26/17
I can't say enough good things about the service. I dealt with Robert S. He was always helpful and very pleasant to deal with. I would recommend your company to anyone needing repairs due to a collision.
GA - 803 Bascomb Commercial Pkwy, Woodstock - 7/26/17
We really had a great experience with this collision center. We have actually used them in the past and had such great service, so that is why we are repeat customers. The quality of the repairs is remarkable. The staff is also very friendly and professional.
FL - 6933 Vickie Cir, West Melbourne - 7/26/17
My experience has always been positive. Leah H. was very helpful and compassionate. Her assessment of the damage visible and hidden damage was very complete. I have had repair work done here before and have nothing but praise for everyone's good work.
MD - 19560 Frederick Rd, Germantown - 7/26/17
It took a little longer to get parts but they did a great job and kept me updated. Very friendly and helpful.
NC - 1426 S Miami Blvd, Durham - 7/26/17
excellent service.. Brad was wonderful - kept us updated and had the car back earlier than expected. Will use again!!
FL - 420 N Kirkman Rd, Orlando - 7/26/17
Staff was every friendly and keep me up to date the hold time my car is being repaired great customers service
FL - 9002 Adamo Dr, Tampa - 7/26/17
Jonathan C. provided exceptional customer service keeping me well informed of the repair process. I was very satisfied and impressed with the quality of the repair work as well. So much so that I will bring a recently purchased car to Gerber for new paint. Overall and fantastic experience. I expected a hassle and poor communication. What I received was the polar opposite. Thank you for an excellent example of what customer service should be!
FL - 420 N Kirkman Rd, Orlando - 7/25/17
From the moment I stepped in the door, left, and came back to pick up my vehicle, I felt that Gerber knew the importance of getting my vehicle back to me as soon as possible. Even though the time frame was important they were able to get me back into my vehicle sooner than I expected. The professionalism of the staff was next level and I always felt like I was the only client there, even though I knew otherwise. I was VERY impressed with the final repairs and the staff even washed and cleaned the inside of the vehicle. This was something they weren't obligated to do but that extra step just reaffirmed my opinion of the company. I would NEVER wish anyone to get into an accident. But if they did I would HIGHLY RECOMMEND Gerber for all of their collision repair needs. Thank you SO much!!! You guys ROCK!!!
IN - 5353 US Hwy 6, Portage - 7/25/17
Gerber Collision and Glass at this location did an excellent and professional job. My 2017 Ram Truck looks like brand new again, it looks like it never was damaged. The paint was matched perfectly. I am like in a "WOW!!!" mode. Thank you, Thank you, I am very, very satisfied. Another thing that impressed me and I liked very much was that originally they were going to try (no promise) to complete the repair in about 3 days, however, when they discovered that the job required more time, I was notified and given a more definite day of completion. From that day on, they would either call me or send me a text message to inform me of the status of the repair and even on the day that the job was to be completed they called me to give an estimated time of day when it would be completed, and when my truck was ready for me to pick it up, ... read more
NV - 4920 W Cheyenne Ave, Las Vegas - 7/25/17
I liked the email updates provided by the staff. It kept me in the loop as to the progress of my repair. I don't have much experience with collision shops (and hope to have less in the future) but Gerber gets my thumbs up.
NC - 5130 Raeford Rd, Fayetteville - 7/25/17
I was in a fender bender and selected this shop based on reputation and referral from a co-worker. The initial estimate came in at a fair and comparable amount with an expected delivery date that fit my schedule. After going back and forth with parts suppliers, and waiting longer than expected the shop was able to deliver my car. Sometimes people accept lesser quality to meet deadlines. Not Nate and the staff at this Gerbers Collision. They kept my car and explained that it wasn't done to their standard. They returned parts that were sub-par and made suppliers rush the replacement parts in to lessen my wait. The repairs are top notch and it is good to know that some places still stand by their work. I would always rather wait extra time but get a product that is done to standard. This shop has very high standards and I will be ... read more
FL - 4319 NW 6th St, Gainesville - 7/25/17
From first contact to picking up my repaired vehicle working with the fine folks at Gerber Gainesville was pleasant and easy. Job well done!
GA - 3620 Community Rd, Brunswick - 7/25/17
Excellent service and workmanship. Professional, courteous and helpful staff from the moment I walked in the door until I drove out with my car looking like new. Now this is what customer service and workmanship is supposed to be!
FL - 135 Palmetto Ave, Merritt Island - 7/25/17
Above and beyond the call of duty!
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