Carrollton, TX - 3216 Kellway Dr, #100
TX - 3216 Kellway Dr, #100, Carrollton - 12/9/21
INCREDIBLE! The folks I worked with on the replacement of my bumper (Aaron the estimator, among others) were absolutely wonderful the through the entire process. Not only did they explain the issues to me in a digestible fashion, they were kind and patient with me as well. AND, to top it off, we had some issues with Enterprise, because they charged me retroactively in the process. Mireya D. and Aaron went to bat for me, and sorted this issue out with Enterprise. Can't thank them enough for their professionalism, respect, and, most importantly, customer first mindset! Such a wonderful experience working with them, which is unbelievably refreshing. THANK YOU!!
TX - 3216 Kellway Dr, #100, Carrollton - 12/12/18
When one is dealing with a very unsettling situation it was truly great to deal with such understanding and helpful people. Jake was so helpful and showed alot of concern for me and the repair of my vehicle. From drop off to pick up they were very professional and actually fun to deal with. Kelly was so pleasant on the phone and showed the same concern. I will always be thankful for their high quality service.....and the car looks great!
TX - 3216 Kellway Dr, #100, Carrollton - 12/12/18
My truck was in and out FAST. The staff was extremely friendly and kept me updated through text and phone calls everyday. They also showed integrity by installing a protective covering that the dealer installed upon purchase that I forgot I had. Impressed!
TX - 3216 Kellway Dr, #100, Carrollton - 11/6/18
Everyone was very helpful and the service was done very fast and efficiently.
TX - 3216 Kellway Dr, #100, Carrollton - 10/18/18
Excellent repair and impressed by the courtesy car wash and especially the top notch cleaning of the interior.
TX - 3216 Kellway Dr, #100, Carrollton - 10/17/18
Great work and reasonable price. What more can you ask? Thank you!
TX - 3216 Kellway Dr, #100, Carrollton - 9/28/18
Robert S. was my service advisor and he kept me up to date on the progress of my vehicle; phone calls and emails. I mentioned to him that I wanted factory OEM parts and he made sure that I received them, even though the insurance company was not willing to pay for them. He came through for me and I'm grateful that he did. I will definitely refer Robert to any of my friends/coworkers that need any bodywork.
TX - 3216 Kellway Dr, #100, Carrollton - 9/20/18
Mr. S was completely outstanding in the service he supervised. He communicated timely and effectively, so that I knew where my car stood in the repair process. He presented the finished car to me beautifully detailed and and repaired perfectly. I am totally satisfied with the work done.
TX - 3216 Kellway Dr, #100, Carrollton - 9/19/18
Modern, clean, facility and service was excellent! Robert kept me updated during all stages of repairs, and my car looked great once finished...
TX - 3216 Kellway Dr, #100, Carrollton - 9/18/18
Great communication between Robert S. and I. Quality of work excellent. Did take a few days longer than first estimated. Price was competitive. Also further helped by having someone (Pedro) follow me the short drive home as my wife is not able to drive. Thanks, hope I don't need you again but will make referrals.
TX - 3216 Kellway Dr, #100, Carrollton - 9/15/18
Had a very positive experience working with the team at Gerber. Everyone was very accommodating, friendly and genuinely cared if I had a good experience. Communication was clear and efficient.
TX - 3216 Kellway Dr, #100, Carrollton - 9/14/18
Robert S was amazing, from the first phone call to till the delivery, it is awesome experience. He took every step to walk though the whole process to make sure it was serviced right. I recommend every one to give a call to Robert and he is just awesome.
TX - 3216 Kellway Dr, #100, Carrollton - 8/31/18
Robert S. is absolute best. My 3rd time with him. I go no where else. I go only to Robert S.
TX - 3216 Kellway Dr, #100, Carrollton - 8/30/18
Someone hit my Nissan 370z without leaving any communication of what had happened. I decided to get it repaired myself without filing an insurance claim. The first person I thought of was Robert S who had assisted me two years ago when I wanted a new body kit put on my car. At that time, the company was known as Earth Collision it is now Gerber Collision. I went to the collision center to talk to Robert and he was there to help me once again, this time there also was a service representative by the name of Scarlett B who help as well. I was given an estimate which I though was totally reasonable. I got my car back when they said it would be ready and I'm very pleased with the work and the service I received. I will for sure return for any other work I might need in the feature and would refer a friend that might also need their services. ... Thank you Robert & Scarlett great job! read more
TX - 3216 Kellway Dr, #100, Carrollton - 8/21/18
Robert & Scarlett Shoutout to them for helping me QUICK AND MAKING MY PROCESS quick and easy while visiting.
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