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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IN - 244 Melton Rd, Chesterton - 12/10/24

First and foremost, everyone employed at this establishment is WONDERFUL and made the entire process as smooth as possible. I brought in my car after someone hit it in a parking lot while I was at work. I was so worried about the whole process of everything, given that I'm a young woman who knows nothing about cars, but the staff was so welcoming and explanatory that the worry washed right away. Emily, the woman who corresponded with me through emails and did my original intake, is a godsend. I couldn't get through to state farm and she got on the line and fixed everything effortlessly. She was so nice throughout the entire process and I appreciate her endlessly. Always responded to any questions or concerns promptly, above all customer service. Joe, the gentleman who ran my estimate, was so pleasant and explanatory as well with the ... continuous updates on my vehicle. Bill, the gentleman who drove me over to enterprise after intake, is such a kind soul who did a FANTASTIC job cleaning my mess of a car, wow! Tim, the gentleman who worked on my car, did an EXEMPLARY job. When I first came out to see the vehicle at pick up, it looked brand new! You cannot even tell it was in an accident. Of course, a big shout out to Ron as well for his oversight and his welcoming customer service. I am so beyond grateful for the generosity and care this team has taken in getting this resolved for me. If I could, I'd give everyone single one of them a raise for their dedication and hard work. I highly urge any upper management to take their hard work and exemplary customer service into consideration towards their compensation. From a young woman who knows absolutely nothing about cars, I was never made to feel lesser than or an inconvenience. I truly appreciate this shop and will recommend highly to any friends or colleagues. Have a wonderful holiday season and continue to be great. read more

Courtney K

MI - 723 S Wagner Rd, Ann Arbor - 12/10/24

Great job - thanks for your help delivering repairs from Carvana/SilverRock. The car paint looks fantastic!

Joshua H

WI - 1825 S Washburn St, Oshkosh - 12/10/24

Truck looks great

Robert A

FL - 3550 13th St, St Cloud - 12/9/24

The whole staff were very friendly and professional. They made my experience extremely pleasant and they even gave me back my car earlier than expected. I hope I never get hit again but if I did I would definitely trust them with my car. Very much impress with their service.

Richard S

TN - 7 Houk Ln, Fayetteville - 12/9/24

Great work

Richard F

NV - 5750 Sky Pointe Dr, Las Vegas - 12/9/24

Great service and a very timely repair. I went on vacation for two weeks. Dropped my car off and it was done before I even came back. Very happy with the service. The car looks beautiful. I couldn't be more pleased. I would be more than happy to refer you to my friends and family.

Sharon P

WI - 5419 Washington Rd, Kenosha - 12/9/24

Excellent work repairing my old car. Looks like new.

Donna C

FL - 8105 Front Beach Rd, Panama City Beach - 12/9/24

After running over debris on Hathaway Bridge my front bumper was knocked loose. I crossed the bridge and immediately stoped here where in less than 5 minutes they had popped it back in place where it has stayed for 4 months. I can't thank them enough for such a friendly and instant fix. And at no charge which I certainly wasn't expecting. I had been recommended of them and sorry for the late feedback. Just wanted you to know how very Happy I've been.

Frank K

FL - 2325 US Hwy 441, Leesburg - 12/8/24

Excellent service, friendly staff. Complete before estimated time frame. Can not ell that anything ever happened to the vehicle.

Kim

CO - 569 25 1/2 Rd, Grand Junction - 12/8/24

Nice. Responsive. Good work result

Jeri B

WI - 1500 Chippewa Dr, Rhinelander - 12/7/24

Totally pleased with the quality of the repair job. The customer service was outstanding.

James B

MI - 9987 E Grand River Ave, Brighton - 12/7/24

One issue post repair but they have been very accommodating and responsive.

Vicky K

GA - 3089 N Dug Gap Rd SW, Dalton - 12/7/24

Excellent service professionalism done before Promise Day They did an awesome job on the vehicle. very clean. I will recommend this here to anyone.

Susan S

FL - 5700 Micco Rd, Sebastian - 12/6/24

courteous, professional,friendly, did a great job and kept me informed as they did the repair. Looks like new. Good idea to give customer instructions for after the repair cleaning and maintenance. Very happy with this shop.

Robin B

WI - 1220 Meadow St, Watertown - 12/6/24

Excellent service as usual. This is the 2nd vehicle they have done for us.

Robert H

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