Read What Our Customers Are Saying!

MI - 3345 Washtenaw Ave, Ann Arbor - 7/30/25

Great work everyone- the care looks great and you even took the time to detail my car and remove some type of resin left on my wheels by the Subaru dealership 6 years ago that even they couldn't remove!! Don't know how you did it but we are grateful that you did-remarkable experience- thank you!

Tiziano M

IL - 6200 Berkshire Dr, Crystal Lake - 7/30/25

WOW! WOW! WOW! The superstars at the Gerber in Crystal Lake, IL did a fantastic job repairing my car!!! It now looks like it just rolled off of the assembly line! Superstar GM Nick is phenomenal!! He and his team did an excellent job and also took excellent care of me as a customer. I was always kept in the loop regarding timing and they even repaired my car nearly a week early. Absolutely outstanding!!! Superstar Kiegan is also a standout!! She took care of everything, including my car rental - not just getting the car there, but also returning the car back for me. I was amazed by her professionalism and kindness. She and Nick are absolute superstars and I cannot thank them enough!!!

Anne-Erin O

NC - 1978 S New Hope Rd, Gastonia - 7/30/25

Great service and very professional experience and polite people..

Johnny B

OH - 6000 Executive Blvd, Dayton - 7/30/25

I can't say enough good things about this body shop! From start to finish, the experience was seamless. They had my car finished well before the estimated completion date, which was such a pleasant surprise. I was kept in the loop every step of the way with timely updates, which really gave me peace of mind throughout the process. On top of the excellent repair work, they went above and beyond by cleaning the interior of my car-something I wasn't expecting at all. Huge shoutout to Matt for his outstanding service-he was professional, communicative, and just all-around great to work with. Highly recommend this shop to anyone needing body work done. Fast, thorough, and truly customer-focused!

Leslie T

NV - 5750 Sky Pointe Dr, Las Vegas - 7/30/25

The repair is perfect. Everyone at Gerber was helpful and smiling. Thank you Nick Lara for your help. Thank you to the team at Gerber.

Gene A

OR - 128 S McLoughlin Blvd, Oregon City - 7/29/25

Top notch business! Darcey and her team were friendly, professional and Gerber should be happy to have them on staff. I was treated like my business was appreciated. Such an awesome experience from the online quote process to calls and text messages throughout the repair. Hope we don't need your services again but definitely will refer others!

Pamela N

IL - 741 Taylor St, East Peoria - 7/29/25

I had a great experience with all the people at Gerber. The repair looks great and i would recommend them to everyone

Mark K

OH - 9323 Blue Ash Rd, Blue Ash - 7/29/25

I received excellent service from Shawn. He was thorough, efficient and answered all my questions. If I need auto body service in the future, I will choose this Gerber shop in Blue Ash.

Susan

NY - 15 Elmgrove Park, Rochester - 7/29/25

I searched around quite a few places to have my new vehicle repaired. I choose the right place . The ladies at the front desk were very helpful. I met the Estimator Semaj Stinson who was so helpful in explaining all that was to be done. He made out estimateI got an appointment shortly after. He called to say bring it in,and proceeded to keep me informed for each step when completed, until he called with the good news COME PICK IT UP!!! I would HIGHLY recommend this place ,U could not be happier. I hope this gets through!! I SENT A PREVIOUS ONE NOT SURE IT GOT THROUGH

Samuel C

IL - 20338 N Rand Rd, Palatine - 7/29/25

It's not that often that I write a review. It's time consuming and it is rare to find a business that truly cares enough about the customer rather than the bottom line. The exact opposite is what I experienced when I went to Gerber Collision & Glass in Palatine. I have a 2022 Volvo and must have gone over a curb or hit a pot hole and, as a result, the rocker panel at the bottom of the car was pushed forward about 3/4". There was no concern regarding driving the car, it just looked bad. I brought the car to a Volvo dealership and was quoted over $1000 to fix it. The rocker panel purportedly needed to be replaced ($425 for the part), clips & fasteners and paint was almost $200 and labor another $450. Two months later I was passing a popular auto repair and collision center near the town where I live. I felt I had nothing to ... loose by asking for a quote to repair the damage. They said it couldn't be fixed, that too many clips and brackets were broken. They gave me a written quote which included having to get the $425 Rocker panel from Volvo, parts and labor...all coming to $1,089. Now for the rare part of this story. This morning I brought my car into Gerber Collision & Glass in Palatine. I told Chris, the manager, the history of what had happened and what others wanted to charge me. He looked at my car in the parking lot and said "Let me see what we could do." Less that 10 minutes later my car was done! It looked like new. I asked him what the charge would be and he said there wasn't any charge! What an unbelievable display of kindness. I don't know what Seco, the Gerber mechanic who actually worked on the car knew, that the Volvo dealership and local auto repair shop didn't know. Perhaps it was simply how to honestly treat another human being. Kudos to Chris, Seco and Gerber read more

Richard G

GA - 4316 Evans to Locks Rd, Evans - 7/29/25

The service was fast and the customer service was amazing!

Derrick R

IL - 635 N Independence Blvd, Romeoville - 7/29/25

Good service and the staff were very helpful

Carol V

OH - 8710 Twinbrook Rd, Mentor - 7/29/25

Timely service and staff were very friendly and helpful. My car was repaired and looks good as new. I appreciated them cleaning it after as well, as that is not always the case. Would recommend.

Kaitlyn P

NV - 4920 W Cheyenne Ave, Las Vegas - 7/29/25

Front desk young lady is very nice and friendly, estimator Michael W is very professional and efficient. I was able to get my car back a few days sooner than I expected. The shop did a wonderful job on repairing the rear bumper! They kept me updated through text messages during the whole process, overall 5 Star ratings!

Le X

WI - 800 Eisenhower Dr, Kimberly - 7/28/25

I had body work done at Gerber in Kimberly. I was impressed with the way they answered my questions. I was going to be out of town when they were working on my car. It was nice they keep me informed with a text with each step that was happening. Just picked the car up today. Looks great. They also explained about the 100% guarantee with Gerber.

Nancy G