Seattle, WA - 3441 Thorndyke Ave W

WA - 3441 Thorndyke Ave W, Seattle - 3/19/15

My car was completed early! This statement seems so rare in the auto repair business that I feel I must reiterate; my car was completed in half the time estimated. While my car was in the shop I received daily text messages that kept me up to date on my cars status. It was very refreshing to have this high level of service. Everyone I talked to was kind and knowledgeable. I will definitely be back for future work.

Jason W

WA - 3441 Thorndyke Ave W, Seattle - 3/15/15

Fred was so helpful. I really appreciated how he called me regularly to let me know the status of repairs. When I came to collect my car he was so helpful in giving me advice about some non accident related work I need to do to my car. He gave me a referral - which I called immediately. He even got on the phone and talked with them for me. Really Fred went above and beyond excellent customer service. He was truly outstanding. I really appreciated his help. Thank you!!!

Jennifer M

WA - 3441 Thorndyke Ave W, Seattle - 2/18/15

Cameron did awesome work, and it was very speedy as well. The two women in the Seattle Thorndyke office (I don't know their names) were also very nice, knowledgeable, and helpful. Thanks!

Rebecca P

WA - 3441 Thorndyke Ave W, Seattle - 1/28/15

Fast, Great Service, Washed and detailed my car inside and out. Especially appreciated Fred L. (service advisor) and the receptionist (didn't get her name), both very friendly and helpful. My insurance agency recommended them and I'm glad they did. I will recommend this shop also.

Stan M

WA - 3441 Thorndyke Ave W, Seattle - 1/5/15

The crew at Gerber, especially Mr. Fred L., really did an outstanding job of exceeding my expectations in every way. From the communication early in the process through the completion of the repair, I was completely taken care of. The repair is just what I had hoped for and the vehicle is as good as new. Thanks very much to Gerber for the great service. I highly recommend this Gerber location.

Ed O

WA - 3441 Thorndyke Ave W, Seattle - 11/19/14

Fred L. at my location was fantastic! Thank you Fred!

Joe G

WA - 3441 Thorndyke Ave W, Seattle - 9/19/14

I am very happy with the ease of scheduling, communication about my car and how the work tuned out!

Katrina B

WA - 3441 Thorndyke Ave W, Seattle - 9/12/14

Shona at the front desk was great and so helpful. The technicians were great in keeping me updated, and also being very prompt/streamlined in ordering parts and putting the repairs on my car. Very happy with the final result. Overall, really good experience and customer service!

Sinae H

WA - 3441 Thorndyke Ave W, Seattle - 8/29/14

Very good friendly service

Tonette H

WA - 3441 Thorndyke Ave W, Seattle - 7/31/14

Everyone was so helpful in getting my mirror fixed quickly and for much less then I was expecting. Thanks!

Elizabeth

WA - 3441 Thorndyke Ave W, Seattle - 5/29/14

Gerber did an amazing job on my recent repairs. I've used them in the past and have always found them helpful, communicative, and fast! Great job to the Seattle shop for providing excellent customer service.

Jessica O

WA - 3441 Thorndyke Ave W, Seattle - 4/1/14

The car looks perfect and it was done earlier than they estimated. Staff are professional and great communication. Would use again and recommend to others.

Janet K

WA - 3441 Thorndyke Ave W, Seattle - 12/21/13

My car was returned within the repair time line. It looks great. The inside was vacuumed which really surprised me. Good job!

Anne

WA - 3441 Thorndyke Ave W, Seattle - 6/14/13

Cameron: You did a fine job on the restoration of my right rear taillite assembly on the 1995 Taurus SHO. But the special surprise is that you washed the car before returning it to me. Thanks. I will definitely use Gerber again. GSL @ Seattle

George L

WA - 3441 Thorndyke Ave W, Seattle - 5/26/13

Great service... timely, friendly. Very happy with the service. If I need service again I am likely to use Gerber

Marc M