Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
Communication was above excellent. Everyone was courteous, kind and carinf and they did quality work.
NC - 8813 Ice Dr, Raleigh - 8/4/15
Was referred to Brian at Gerber by my Toyota service rep related to an issue with my front bumper. After leaving the Toyota dealership, I decided to drive straight over to Gerber to see if they could help me. Without an appointment, I asked if Brian was available and was lead to his office. He was very welcoming and helpful, and was able to resolve my car bumper issue, literally, within minutes! Way beyond my expectations! Thank-you so much! :)
IL - 1060 W Huron St, Chicago - 8/4/15
Jason A. did a great job keeping us aware of the work and saved us money as well. Door and window look and work great. Was extremely impressed with service at this location.
NC - 6013 Victory Lane, Concord - 8/4/15
Allstate recommended Gerber Collision to me after a minorl hit and run. Gerber location was very convenient for me. Per my arrival, I was greeted by Tawnja S. (customer service Representative). She was very pleasant and told me my car would be in good hands. During my family vacation I was notified everyday about the status of my car. I really couldn't believe how informative they were. My car was done a day in advance. I was really happy with the outcome. No hassle, good workmanship, and most of all great customer service and communication from Tawnya. I will wrek-ommend Gerber to anyone that needs collision work!
IL - 819 Estes Ave, Schaumburg - 8/4/15
The staff was absolutely wonderful. Denise is very knowledgeable of the company and a pleasure to deal with. Darrell worked on my car and was very patient and thorough. I absolutely loved the text messages about the status of my car. Especially the one that came in that said something along the lines of "Jaylon your car is happy. Why cause its here." I thought that was hysterical. Very nice touch.
FL - 3517 Reid St, Palatka - 8/4/15
What a great group of people you have working out in Palatka! Top notch customer service on EVERY LEVEL. I was kept up to date on everything through the text messages and Barbara was so kind to call when my car was ready. My car was fixed perfectly and quickly. I have already referred so co-workers to your establishment. Keep up the GREAT WORK!!!
WA - 21101 Hwy 99 S, Lynnwood - 8/4/15
DARYL WAS EXTREMEMLY HELPFUL GREAT INFORMATION AND A VERY GOOD MAN
OH - 25 Green St, Akron - 8/4/15
Great Service with constant follow up! Thank you Gerber Collision!!
All employees and manager were so kind and smart, and it was completed wonderful.
IN - 7901 Taft St, Merrillville - 8/4/15
I just want to thank the merrillville team and a huge thank you to Aaron H. You guys were so amazing, you were all very nice and helpful you worked fast you made me feel like me and my car were important to you and that took so much stress off of me I appreciate all your hard work and can't thank you enough!
FL - 4824 Market Ave, Naples - 8/4/15
The minute I walked in I could tell this place was one I would want to do business with. Very friendly & helpful. I had a dent in my rear passenger door they looked at it & was able to take it out on the spot...leaving just a small dent that I could live with since the car is ten years old. Very nice young man & honest I would sent friends & family to this location.
FL - 26615 Wesley Chapel Blvd, Lutz - 8/4/15
excellent service would recommend gerber collision loralee and bill were very helpful very good customer service
IL - 819 Estes Ave, Schaumburg - 8/4/15
Matt H. and his facility were truly fantastic. I had stopped in there on a Sat a few weeks before to show some damage to my brand new vehicle. He quoted me and I asked if he could get it done within 1 week, but never scheduled apptmt then. I called him on a Monday a few weeks later, he fit me in that Tuesday, guaranteed it would be done by Saturday and it would look great. Not only was the work superb, but he got it done a day ahead of time! The office kept me in the loop with emails/text messages. I was referred to this shop by someone at my office because of their work and I would highly recommend it to someone else in the future! Unfortunately, accidents stink, especially when they are your fault and your $ out of the pocket; Matt made the experience less "painful" and pleasurable! Thanks so much Matt and Gerber of ... Schaumburg! read more
NC - 255 E Parris Ave, High Point - 8/4/15
You guys were really good to me and I appreciate it, nice kind people. No problems at all. I will refer my family and friends to you all.
FL - 2566 E State Rd 60, Valrico - 8/4/15
Just a brief note to let you know the outstanding service I received from your Valrico location over the past few weeks. I had the car brought to Valrice because of the proximity to my home. After getting a rental at the same location, they took the time to go over the damage that could be seen, advised me of the possibility of unseen damage, and assured me that they would stay in touch with me on a regular basis during the repair. Not only did they do as they had promised, but my car was completed earlier than expected and looks great. A big thank you to Fred, Tim, Jonathon and the rest of the team for a job well done !
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