Collision Repair / Auto Glass
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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

FL - 2435 Forsyth Rd, Orlando - 3/4/15

Perfect service! A-1

Christian D

ID - 2414 N 4th St, Coeur d'Alene - 3/4/15

John and shelly were beyond helpful when it came to taking care of my car. I cant rave about them or the business enough. I was kinda embarrassed when I got my car back as it was spotless inside and out and when I took it in there it was filthy. I would defintally recommend these guys to everyone and if ever I need this service again, I hope not, I already know who will do the work

cheryl c

NC - 6013 Victory Lane, Concord - 3/4/15

Gerber Collision did an Outstanding job (5 Stars) with handling the repairs to my car. The customer service was top notch - Tawnya L. was extremely helpful, responsive and even took the time to go over each repair performed on the car. The text messages that provided updates also was a nice touch. I would definitely recommend this team to my friends/family.

CaSandra S

AZ - 1015 W Broadway Rd, Mesa - 3/4/15

Staff was very courteous and helpful in answering any questions - although most were covered by the informaton provided.

Dennis C

IL - 13433 Southwest Hwy, Orland Park - 3/4/15

They did a wonderful job car came out looking brand new thanks.

kassem s

AZ - 4670 S Palo Verde Rd, Tucson - 3/4/15

great wonderful

Charles Q

AZ - 4670 S Palo Verde Rd, Tucson - 3/4/15

Very good experience. Great feed back and great results. Very professional repair organization.

Stuart L

MI - 3345 Washtenaw Ave, Ann Arbor - 3/4/15

Hello I had my car repaired with Gerber and it was taken in last Wednesday Feb 25th for repairs due to an accident with hitting box springs that came off a truck on the freeway. I was referred to Gerber thru my Ins company State Farm. I have never used them before but State Farm stated that they were one of their preferred collision shops so I said ok. When I got there my estimate was done by Steve S. He was very professional with my estimate and looked the ENTIRE car over and took a lot of pictures to make sure that everything that was damaged was accounted for. After he was done we went inside he wrote up the estimate and then talked to me about the estimate and everything that was needed for the repair. Steve then offered a rental car and I said NO it is ok I will just be using my father's car... well my father was on his way up and my ... mother had an accident so Steve was understand and had Joe take me to enterprise to get a rental car so I could get to work as soon as possible. At this point I was getting updates via text messages (per my request) and they kept me informed of every step day by day....Steve then called and let me know that they were starting my car and that it should be done by Tuesday the 3rd. I ended up only using the Rental Car for 2 days Wed & Thur and when I turned it in I was told that Steve had called and comp'ed my rental for the 2 days.... That was AMAZING and it was above and beyond what was needed and it was greatly appreciated. I received a text and then a call on Monday that my car was done early and ready for pick-up ? So I cane and picked it up this morning and it was Shiny and Looked as good as the day I bought it... Steve had pulled me to the side and told me everything that was done to the car and told me that if there are any issues to call him and he would be happy to get those taken care of for me right away. My car was brought up to me and the snow way brushed off and was running and nice and warm inside for me, it was also cleaned from Top to Bottom on the inside as well. I am SO VERY glad that I went with Gerber and that I was able to deal with such a nice guy as Steve. I appreciate all his knowledgeable information for me and that he took the time to make this as easy on me as possible to not have my car for a few days. I will be sure to Take your survey if I get a call and also let them know how very pleased I am with the services I received and I will also let State Farm know how happy I am that I went with Gerber to get my repairs completed. Again thank you to Gerber for all there assistance and a HUGH thank you to Steve Smith for making me feel great from the start of the process to me picking my car up this morning and my BIG smile on my face when I drove away. read more

Jennifer C

AZ - 6108 N Travel Center Dr, Tucson - 3/4/15

Very good experience. Great feed back and great results. Very professional repair organization.

Stuart L

IL - 1313 N Lake St, Aurora - 3/4/15

The team was curteous and helpful. They completed my car early on my request and the repair was excellent!

Domenic P

FL - 1925 S Woodland Blvd, Deland - 3/4/15

Fast service with superior workmanship. Gerber did an awesome job our car looks brand new.

Laurie S

IL - 20338 N Rand Rd, Palatine - 3/4/15

Unfortunately this is the 2nd time in a year I've had to visit Gerber Collision for some body work on my mini-van. I was just as happy the second time around with the work and the customer service I received. June, at the front desk, should write a book about customer service because there is really no one who does it better. She greats you like a friend when you enter and makes sure you are kept informed and treated like royalty throughout. I am a working mom with 4 children and tons of carpooling to do so being without my mini van for two weeks was going to be devastating for me. June ensured that I was able to get a rental mini van while my car was being fixed - I am eternally grateful!!! To top it off my husband hit a deer and his car also ended up at Gerber Collision the same time as mine! June and the team made sure we were taken ... care of professionally, efficiently and with exceptional customer service. My car was returned to me in great condition and much cleaner than when I dropped it off! Another reason to appreciate the service! Having been there twice now in two years I would never go any place else. read more

Tricia D

CO - 5900 Palmer Park Blvd, Colorado Springs - 3/4/15

Excellent.company to work with..There a 10 ....

Theresa W

FL - 1925 S Woodland Blvd, Deland - 3/4/15

1st class operation from the beginning to the end. Very efficient, professional, polite and accommodating. Plus, very quick service. Couldn't recommend them more highly.Would recommend them to everyone.

Mary (Midge) D

FL - 1925 S Woodland Blvd, Deland - 3/3/15

Explained the process, provided excellent customer service and was very friendly.

Linda M

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