Ohio Feedback

OH - 118 Mill St, Medina - 4/30/24

This location is always a good group to deal with!

Barb S

OH - 2000 Pearl Rd, Brunswick - 4/28/24

my car was repaired on a timely matter. it looks awesome

cheryl

OH - 9323 Blue Ash Rd, Blue Ash - 4/28/24

Work is good and everyone was pleasant, helpful and efficient.

Kelly S

OH - 118 Mill St, Medina - 4/25/24

Great personable customer service. Good communication throughout. Car looked like new.

Connie B

OH - 8710 Twinbrook Rd, Mentor - 4/25/24

Communication was excellent throughout the process. The work was finished ahead of schedule- I love when companies over deliver! The employees were great- very friendly!

Ann C

OH - 5130 Hudson Dr, Hudson - 4/21/24

They did a great job

Fred B

OH - 10360 State Rte 43, Streetsboro - 4/21/24

Looks as good as new.

Larry F

OH - 12444 Jefferson St, Perrysburg - 4/16/24

Great service and fantastic turnaround. The perrysburg team walked me through all the ins and outs of the process with the repair and even talked through each line item on the repair order. They were able to get the car repaired very quickly and had it back in perfect condition. Very happy with the entire experience - very professional and courteous.

Clayton F

OH - 8849 Columbia Rd, Maineville - 4/13/24

Did a great job with my car and kept me up to date.

Rebecca J

OH - 1151 W Bagley Rd, Berea - 4/13/24

No issues, speedy service, personal touch

josephn p

OH - 1151 W Bagley Rd, Berea - 4/12/24

Everybody there very courteous and professional. Excellent job on my Tucson. Thanks to everyone

Douglas R

OH - 8849 Columbia Rd, Maineville - 4/11/24

I had a great customer experience. It started with Kelly (appointment coordinator). I had a close encounter with a deer that caused significant damage to my Town and Country wheelchair accessible minivan. I explain to Kelly that I couldn't leave the van for multiple days as it is my primary means of getting around. Kelly worked with Don (General Manager) to insure that the inspection took place quickly enabling me to get the van back the same day. Parts were ordered and my minivan was repaired in two days. I cannot tell you how grateful I am to Don, Kelly and their repair team. They understood my requirement to get the van back quickly and they exceeded my expectations. I will always recommend this location to friends and family. One of the best customer experiences I've ever had. This team should be recognized for their outstanding ... service. read more

Michael S

OH - 3912 Youngstown Rd, Warren - 4/10/24

Gerber Collision & Glass. Their team did absolutely wonderful with my car. They must have magic hands because it looks better than it did before! It's my second time needing their help, and they have done a fantastic job. Very friendly and kept me informed as well. Definitely recommend Gerber Collision and Glass!

Charles A

OH - 1151 W Bagley Rd, Berea - 4/10/24

The service was excellent. I was kept informed at each step; the vehicle was ready when promised; the work was done perfectly and the vehicle was clean inside and out when I picked it up.. Leo was great to work with and their administrative assistant was/is so sweet and friendly. I will definitely recommend this shop as I work for an insurance agency.

mary ann w

OH - 2000 Pearl Rd, Brunswick - 4/9/24

Complete satisfaction! Customer service was excellent, very kind. The work they did on my car was a superior job. I am very satisfied.

Ann N