Monroe, NC - 2460 W Roosevelt Blvd

NC - 2460 W Roosevelt Blvd, Monroe - 5/1/24

Gerber is the ONLY repair facility I and my entire family will ever use ! I recommend them to everyone I know needing any body work .. They go above and beyond they make you feel like you are their only customer ,never rushed.. everything is ALWAYS explained (in detail) Unfortunately, we are at vehicle number 5 (deer season creates havoc in the country) in the family that we have taken to GERBER and with EVERY ONE OF THEM ? the repairs done have been phenomenal ! The customer service truly goes without saying .. if someone in that office is having a bad day ? You would NEVER know it ! ?? Always a smile on their faces.. so at the end of the day ? There are many places to take your vehicle for repairs but there is ONLY ONE in my opinion that is true to their every word and that's GERBER the people behind the scenes ? The ones that do the ... work ? WOW ! is all I can say they take pride in what they do and it shows !! if you take your vehicle to someone else ? and you are unhappy with any part of the experience? You heard it here ..I tried to tell you ! ?? Next time ? Take it to the great folks at GERBER !! Y'all can thank me later !! ?? I SEE YOU GERBER AND WE THANK YOU ONCE AGAIN !!! read more

Barbara C

NC - 2460 W Roosevelt Blvd, Monroe - 1/25/23

Nate was absolutely amazing, he was very professional. His service was great he made sure I was in and out... I would highly recommend this place and especially Nate... Tell him I sent you??

Angie F

NC - 2460 W Roosevelt Blvd, Monroe - 11/29/22

I had an great experience at Gerber in Monroe They have great customer service & did excellent repair on my car they even returned my rental car for me they took great care of me above n beyond

Gail J

NC - 2460 W Roosevelt Blvd, Monroe - 11/16/22

Thank you for getting me in and out so quick! Your guys were all great

Jessica D

NC - 2460 W Roosevelt Blvd, Monroe - 6/11/21

They treat you right! This is my second time there. Just for kicks went to Caliber for an estimate and it was higher. But also I have to admit, Daniel at Gerber was more professional and personable. I don't think they even know how to treat their customers poorly. Totally recommend Gerber in Monroe NC every time.

Eric F

NC - 2460 W Roosevelt Blvd, Monroe - 5/3/21

My car was in an accident and brought to the shop. Communication from the woman at the front desk, Faith, called me promptly to let me know what steps I needed to take to get the car to the shop from the city tow. Another day she called me while I was getting checked out from hitting my head during the crash. When I stopped by the shop that day to sign the release, she was very kind about asking how I was feeling. My collision repair was a bit complex and there needed to be a lot of communication between my insurance company and Danny and Nate. As we communicated, both of these men became trusted advisors to me during the process. They took the time to show me the various ways in which the vehicle had sustained damage and the various items that needed repair. They reassured me that they would only make repairs if they knew the car would ... be just as safe as it was pre-collision. Although my vehicle ended up being a total loss, I have to say that I truly had an amazing experience with the folks at Gerber. I am extremely grateful to each of the team members I interacted with. Though I hope to never need their services again, I know that if I do I will be in good hands. Thanks everyone! read more

Justine L

NC - 2460 W Roosevelt Blvd, Monroe - 4/28/21

Fantastic Service. The whole staff were courteous and took great care of me

Peter Rizzo R

NC - 2460 W Roosevelt Blvd, Monroe - 3/22/21

The customer service was great. Danny was phenomenal to work with. Everything was done on time couldn't have asked for a better repair done on my car. Thanks Ferber

Robert H

NC - 2460 W Roosevelt Blvd, Monroe - 8/7/20

Great Service, Got me my car back before the estimated time given. They made my car look brand new again

Brandon G

NC - 2460 W Roosevelt Blvd, Monroe - 1/14/20

They left my care looking brand new like the day I bought it!

Ronal V

NC - 2460 W Roosevelt Blvd, Monroe - 9/13/19

They did a great job repairing my car and informing me via text what was going on with my car..

Angeline W

NC - 2460 W Roosevelt Blvd, Monroe - 11/30/18

Staff helped attach running boards to my vehicle. Very awesome experience! Great staff to work with!

Donnie P

NC - 2460 W Roosevelt Blvd, Monroe - 11/7/18

Jessie and Faith were very personable and helpful in scheduling the appointment to get an estimate on my Jeep after being rear ended. Upon arrival, Jessie and Faith were very accommodating. Danny performed the estimate in a very timely manner. While the damage was very superficial, I was really annoyed that I even had to go through all of this and how much of an inconvenience this entire incident had caused me. I insisted that I wanted everything to be replaced because it was on the other person to make me whole again. Danny took the time to calm me down and explain that the damage was very minimal. He took the Jeep back to the shop and in about 10 minutes he brought it back out. I was amazed that all the damage was gone - was merely minor scratches to the bumper and spare tire rim. Sometimes when someone hits you, you immediately think ... the car is totaled and the other person is going to pay big. I had that same mindset and wanted everything replaced back to original - Danny and his shop members took care of both the Jeep and my own emotional wreck! When I have 'real' damage I will certainly return to Gerber. All of the staff were professional, courteous and took the time to calm me down. Well Done! read more

Tim K

NC - 2460 W Roosevelt Blvd, Monroe - 10/26/18

Great job Very Friendly staff Would refer to anyone in need

Catherine P

NC - 2460 W Roosevelt Blvd, Monroe - 10/25/18

Even though I wasn't happy to be involved in a wreck what a wonderful experience it was having first Faith then Daniel to guide me through the process. Two really wonderful people and great employees fo the Gerber name thank you

Timothy C