Gastonia, NC - 1978 S New Hope Rd

NC - 1978 S New Hope Rd, Gastonia - 2/13/23

Staff very courageous and knowledgeable.

UMAR cheryl G

NC - 1978 S New Hope Rd, Gastonia - 10/28/22

I could not ask for better customer service. My agent was awesome. She was very nice, helpful and personable. In fact, when came in to get the estimate on my Silverado, I was sitting in the waiting area waiting my turn. I accidentally left my coffee cup and water cup in the waiting area. When I got home, I realized I had left my cups. I called and told my agent what happened and she assured me that she had already put my cups in her off and they would be when I dropped of my truck off for the repairs. I very much appreciate how she took care of me. The repair work is awesome. It's like nothing ever happened. My Silverado was ready exactly the time she estimated. I am very impressed with Gerber Collision and Glass. I will definitely recommend Gerber to my friends and family.

James F

NC - 1978 S New Hope Rd, Gastonia - 5/7/22

Customer service was exceptional.The repairs on my car was excellent.When I picked my car up she had it parked outside in the front like it was on a showcase. I will highly recommend.

Wanda F

NC - 1978 S New Hope Rd, Gastonia - 3/25/22

Excellent work, great staff, time efficient. Will be back!

Shelley S

NC - 1978 S New Hope Rd, Gastonia - 3/24/22

I would like to say these guys are beyond AMAZING! Jeff was amazing and had EXCELLENT communication during this hard time. He kept me up to date on every little detail with what was going on!! I was told my car wouldn't be ready until the middle of April and I got a call today letting me know it was ready for pick up! 2 weeks! They got it done in very good timing and took care of everything I needed and more! and not to mention my car looks BRAND NEW!!! Thanks so much you guys! Ya'll are truly amazing!!!!

Dallas P

NC - 1978 S New Hope Rd, Gastonia - 6/22/21

They were able to fix my car in less time than they thought!

Taylor H

NC - 1978 S New Hope Rd, Gastonia - 2/27/20

Keith worked on my car and did a great job! He fixed the chips in my windshield in 20 minutes and even found some chips that I had missed.

Brandi

NC - 1978 S New Hope Rd, Gastonia - 8/16/18

Great service. Could not have been better.

Lacy B

NC - 1978 S New Hope Rd, Gastonia - 2/12/18

Excellent customer service. Received car on time and was in perfect condition. Great having everything in one spot including rental car. Would highly recommend.

Robin C

NC - 1978 S New Hope Rd, Gastonia - 10/26/17

Talk about quick service. The ins company felt like it would take a few days for the whole process . Dropped my car off at 8 am Wednesday and expected to maybe get a call in a couple of days. To my surprise I got a call from Tim to let me know that my car would be ready about noon on THURSDAY. The staff were friendly and helpful. And the repair was excellent. The damage was fairly minor to the rear bumper cover and more so to the LT lower filler. Now looks like new. Based on this service I would recommend this company.

Thomas M

NC - 1978 S New Hope Rd, Gastonia - 7/26/17

Kody and Meagan made sure the job was done right, made sure I understood what was done. They got my car ready for pickup, on time and it was spotless. Another great job by Gerber Collision!!!

Mary Pauline D

NC - 1978 S New Hope Rd, Gastonia - 7/19/17

Julie H. and staff at Gerber Collision were friendly and very helpful with the services I needed. They kept me up to date with my service progress. I was very pleased with this location. Gastonia, NC

Leslie S

NC - 1978 S New Hope Rd, Gastonia - 7/15/17

Kody was fantastic! He was curtious, professional, knowledgeable, efficient and thorough. The entire experience was painless.

Carolyn G

NC - 1978 S New Hope Rd, Gastonia - 7/14/17

Kody was very helpful and got all the tar off my truck he was great

Mike F

NC - 1978 S New Hope Rd, Gastonia - 7/1/17

Kody S. was very helpful. Rubbed out superficial scrapes on mirror, glass and door panel. Was impressed with his honesty and integrity. When I called to get an estimate Kody set up appointment and asked me questions on what information I might want to get from other person. Ex: insurance company ect. I was dealing with the company and had not even thought of getting the name of insurance company. I will get repairs done at this facility because of this persons professionalism.

Tonya H