Chicago, IL - 6440 N Western Ave
IL - 6440 N Western Ave, Chicago - 3/29/24
I recently had the pleasure of utilizing the services of Gerber Collision and Glass for vehicle repairs, and I must express my utmost satisfaction with the experience. From the moment I contacted them, their communication was impeccable. They were prompt and thorough in explaining the repair process, ensuring I was informed every step of the way. What truly impressed me was their efficiency. Despite dropping off my truck, I received it back the same day, a testament to their commitment to timely service. Furthermore, the attention to detail demonstrated by their team was commendable. They took the time to explain the repairs performed, leaving no room for ambiguity. Moreover, I greatly appreciated their honesty regarding the cost of the repairs. There were no hidden fees or surprises, which reinforced my trust in their professionalism and ... read more
IL - 6440 N Western Ave, Chicago - 1/15/24
I've had to frequent this location twice for separate accidents in the last 3 months. This team has been incredibly knowledgeable and has put me at ease knowing they were working on repairing my vehicle - communication and customer service have all been top tier.
IL - 6440 N Western Ave, Chicago - 11/3/23
They did a great job. Tom Vu was very helpful in keeping me informed. Thanks!
IL - 6440 N Western Ave, Chicago - 7/15/23
Everyone at this location was friendly. They kept me updated on the status of the repair and completed the work sooner than I expected. Well done, Gerber!
IL - 6440 N Western Ave, Chicago - 5/21/22
Amazing work, great customer service and updates throughout the process. The vehicle was restored to a condition like new. The paint in the restoration area matches perfectly. The follow up after picking up the vehicle ensured satisfaction. And the repair technicians were able to complete the work several days EARLY.
IL - 6440 N Western Ave, Chicago - 5/5/22
I originally went to the dealership and was given a quote that I knew, needed a second opinion. I remembered the jingle from the radio and had even driven by a few times. I called and spoke to Rebecca. She was professional, patient and explained in detail what could be done. From the rental car, to the turnaround with the repair of my vehicle, my expectations were more than exceeded by Rebecca, and the amazing team at Gerber Collision & Glass on North Western Ave. in Chicago. Thank You!
IL - 6440 N Western Ave, Chicago - 3/30/22
Superb service from Ryan S. and Rebecca S.
IL - 6440 N Western Ave, Chicago - 2/27/22
Ms. Rebecca S. was very customer service orientated all the time.
IL - 6440 N Western Ave, Chicago - 2/9/22
very good work
IL - 6440 N Western Ave, Chicago - 1/13/22
The service estimator Rebecca has always helped me, I had 2 bad crashes and she walked me thru everything
IL - 6440 N Western Ave, Chicago - 1/13/22
Always excellent service, friendly and informative...had a streak of bad luck with getting hit and they fixed everything perfect including a broad side.
IL - 6440 N Western Ave, Chicago - 11/4/21
Car was returned clean and fixed. Gerbercollision on Western was very professional and friendly.
IL - 6440 N Western Ave, Chicago - 6/29/21
Rebecca was fantastic and called me with regular updates so I was always aware of what was going on with my car. Car was returned cleaned and the repair looks seamless
IL - 6440 N Western Ave, Chicago - 6/10/21
I was scheduled to get an estimate for damage from a minor accident. When I arrived for my appointment I was assisted by Rebecca. She was able to fix the damage immediately. She went out of her way to make sure everything was corrected. Thank you Rebecca for such outstanding service.
IL - 6440 N Western Ave, Chicago - 12/7/18
Job was done well, on time. Personnel very knowledgeble and helpful.
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