Catonsville, MD - 609 Frederick Rd

MD - 609 Frederick Rd, Catonsville - 9/29/17

Had the most amazing experience ever at Gerber Collision and Glass of Catonsville Md. Kelly and Don turned an already stressful situation into an easy "no fuss", "we will handle everything for you" experience. My vehicle damage was quickly and thoroughly assessed and I was contacted right away with a full report and plan of action to get the necessary repairs done and to get me back in the drivers seat ASAP. I was updated regularly and often as to the progress of my vehicle as well as an estimated day of completion. Not only was my vehicle finished AHEAD of schedule but the work done went above and beyond what I was even expecting ! The detail and the workmanship that went into the repairs of my vehicle surpassed even my wildest expectations. Gerber Collision and Glass of Catonsville Md will for sure be our "go ... to" place for any and all of our body repair or glass replacement needs. If I could have given them 10 stars, I would have ! Don't believe me? Check them out for yourself. I promise you won't be disappointed !! A big giant shout of thanks to Don and Kelly for going above and beyond to see that we were 100% satisfied. You guys rock ! read more

Angie C

MD - 609 Frederick Rd, Catonsville - 9/14/17

I took my car to Gerber Collision and Glass to have repairs made due to a fender bender. Dropped the car off on Monday, and it was ready by Thursday. Donald was friendly, helpful and efficient. He explained everything they were going to do from beginning to end. Kelley is wonderful as well. Either she or Donald called me daily giving me a progress report on the work. Best experience I've ever had in regards to automobile maintenance. Thanks guys for the really good job!

Mary s

MD - 609 Frederick Rd, Catonsville - 8/27/17

Everything about my experience with Gerber in Catonsville was amazing. All the employees were very friendly, especially Kelley. I was worried about when I'd be able to pick up my car since I work during their regular hours. Since I live very close to the location, she drove my car to my house and left it in my driveway. The repairs looked great and the car was spotless. I would recommend Gerber to anyone

Suzanne F

MD - 609 Frederick Rd, Catonsville - 8/19/17

I was really impressed on how beautiful my car was when I picked it up ... it was clean inside and out...

Debra J

MD - 609 Frederick Rd, Catonsville - 7/27/17

Kelley T. & Don I. were both very pleasant professional and very knowledgeable. No matter who answered the phone when I called they were both able to answer my question. They set up the delivery and the return of my rental car. I would absolutely refer this Gerber Collision & Glass location to my family and friends.

Bridget W

MD - 609 Frederick Rd, Catonsville - 7/18/17

My car was fixed at Gerber Collision and Glass at Catonsville and I worked with Kelly T. and Donald I. through this process. Kelly and Don are the best, they made the whole experience seamless, making sure I have the rental pick up, working closely with AllState taking care of all the paper work and logistics, providing me with updates every 2 days, always greeting with a smiley face (Especially Kelly), I'm so glad I took my Car to them and I would highly recommend Gerber Collision and Glass at Catonsville to my friends and relatives.

Vivek S

MD - 609 Frederick Rd, Catonsville - 7/5/17

I'm not one who normally writes reviews right after receiving an item or service. I prefer to wait and evaluate. And, I normally do not write reviews but in this case a review is deserved. Kelley was very knowledgeable and informative through the repair process. My car was struck on a Friday afternoon she had my vehicle in for repairs by the next Tuesday. She arranged for the rental. She explained every step of the process. At no point did I feel uninformed. No fast talk, no withholding. She made the entire process run smooth as glass. Don inspected the damage. He listened to all my observations and investigated some of my concerns on the spot. He explained his initial findings and how the repair process would progress. Like Kelley, he listened, asked followup questions and talked to me like a person. He had the parts ordered before I ... left the office. The parts arrived a few days later (very fast!) I requested to be contacted concerning the progress of the repairs twice a week. Like clockwork, the calls were made and kept me informed. My car was back to new condition within a week. The color match is perfect. Don walked with me as I inspected the repair work, which was perfect. At that point, Kelley got me squared away with the remaining administrative work to include special instructions for caring for the paint work during the curing period. Like I said, I wait and evaluate before I provide feedback. Three weeks later, the repairs and paint work are still in perfect condition. The repairs have survived my daily commute between Baltimore and D.C., several rain storms and the onslaught of birds. I followed the cleaning instructions provided by Kelley and there have been no issues noted. Without any reservation, I can wholeheartedly recommend Gerber Collision and Glass at 609 Federick Rd, Catonsville MD. I cannot express my thanks and appreciation enough to Kelley and Don. read more

Rick T

MD - 609 Frederick Rd, Catonsville - 6/19/17

Service was first rate. Everyone was friendly, helpful and knowledgeable. I would recommend this service location to everyone who needs this type of service.

Vivian F

MD - 609 Frederick Rd, Catonsville - 5/31/17

Excellent on time work, friendly service (brought me home, brought car back to me). I'd heartily recommend them .

David C

MD - 609 Frederick Rd, Catonsville - 4/20/17

I had some work done on my car at the Catonsville location and they did an awesome job. Excellent customer service and communication and good quality work done. Huge thanks to Don and Kelley for making this a smooth and pleasant process! Highly recommend this location

Leeka H

MD - 609 Frederick Rd, Catonsville - 3/10/17

The office assistant was very friendly and accommodating. The repair mechanic was very professional and knowledgeable. My car looks great and I am completely satisfied.

Sharon A

MD - 609 Frederick Rd, Catonsville - 11/14/16

Great experience from the initial contact to the day I picked up my car. Everyone was professional and took pride in their work. Very rare today. Hats off to Kelly and her team.

craig a

MD - 609 Frederick Rd, Catonsville - 9/16/16

I am happy with the service that I got. They called me every few days to update the progress. Everyone was pleasant and helpful. The work was well done.

Linda M

MD - 609 Frederick Rd, Catonsville - 8/19/16

Did a great job thanks

Evangela R

MD - 609 Frederick Rd, Catonsville - 1/26/14

Everyone I talked with was wonderful! Made the whole experience easy and not stressful.

Deborah B