Allentown, PA - 105 Walnut St

PA - 105 Walnut St, Allentown - 4/3/14

Randy, the Process Manager was great. Kept me informed and did exactly what needed to be done. Thanks.

George C

PA - 105 Walnut St, Allentown - 3/28/14

I think they very nice they told me when the part would be there and it was.there also said it would take an hour and that's what it took.and they did the job the next day which I was very grateful for so I didn't have to rent a car, good job.

Judith E

PA - 105 Walnut St, Allentown - 3/26/14

Worked with trandy, he was professional, polite and a pleasure to work with.

Ellie W

PA - 105 Walnut St, Allentown - 3/25/14

I wish that everyone would treat others like Randy K. at the Allentown facility treated me. My nieces car was towed to your facility after an accident. Randy put in the extra effort to give me details on the damage. He was patience with the shipper I hired to move the car to my home. His communication skills put me at ease in a business that can be very stressful. I would recommend your facility in a heartbeat because of the way I was treated by Randy.

Mel A

PA - 105 Walnut St, Allentown - 3/14/14

I had my mirror knocked off during the course of the night while I was sleeping. I was very upset about this incident but the people her took care of me very well. I was always greeted with smiling faces and offered coffee when I went into the office, also the work was done in a timely manner. Highly recommend this establishment.

Khaliah D

PA - 105 Walnut St, Allentown - 3/12/14

VERY VERY GOOD CUSTOMER SERVICE RANDY WAS AWESOME AND UNDERSTANDABLE.

Ivelisse R

PA - 105 Walnut St, Allentown - 3/9/14

I would highly recommend Gerber Collision. They are customer friendly, well trained in their craft. I have had to use them twice and found them to be thorough, detail oriented. You would never know that I had any damage done to my car. I am very satisfied with the type of work that they do and will continue to recomment them.

Richard B

PA - 105 Walnut St, Allentown - 3/7/14

Great service the guys did an amazing job with my car it looks brand new! Took a little longer than expected but they paid for the rental so that was nice!

Adriana R

PA - 105 Walnut St, Allentown - 3/6/14

Randy kept me upto date on what was happening. Received Excellent Service.

Susan B

PA - 105 Walnut St, Allentown - 3/3/14

Finding professional, nice, outgoing and dedicated employees that treat customers with respect and equality is hard to find. But, Gerber I have to say you out did yourselves when you found the employees you have. Randy K. Thank you for your professionalism, politeness friendliness and expertise with my vehicle. I definitely would recommend Gerber to all who needs repairs.

Brenda D

PA - 105 Walnut St, Allentown - 2/25/14

Randy K. went out of his way to make this process as smooth as possible. Randy took care of getting the renter vehicle deliver to his location and taking back the vehicle. The other driver's insurance was Safe Auto, which was NOT easily to work with. Randy took care of communicating with them to get my vehicle covered. Randy also kept me informed by phone and email on a daily basis. Randy did a great job and I would recommend this place to others.

Susan B

PA - 105 Walnut St, Allentown - 2/21/14

Excellent service, great customer service from Randy.

Stephanie L

PA - 105 Walnut St, Allentown - 2/16/14

I had the pleasure of working with Randy K. at the Allentown site. I found Randy to be 100% helpful and customer oriented from my first contact via phone to final contact in picking up my vehicle. I was involved in a minor hit and run accident which took off my driver's side mirror and left my car unsafe to drive. This was my first time dealing with insurance and a collision shop, and I will never go elsewhere. Randy was professional and personable. I felt like he truly cared. Randy offered to contact USAA for me, gave me a timely estimate, set me up with a rental vehicle and overall made the process so painless and not nearly the hassle I thought that it would be. Gerber got my car to me the next day even, saving me money on the rental! Thank you so much, Randy. You made me feel comfortable and confident that my car was in good hands. ... Five stars for Gerber! read more

Cara K

PA - 105 Walnut St, Allentown - 2/10/14

We had a truly exceptional experience as a first time customer. After many years of using another repair service we were slightly skeptical . However we received excellent service from Jason and Randy. They were very helpful with our situation and went out of their way to assist us in the process. We would not hesitate to recommend your center to anyone looking for someone reliable and considerate of your needs. Our car looked like it did when we first bought it. We were really impressed with the workmanship but most importantly with the customer service. We are very grateful to all and very pleased with your workmanship. Hoping we don't need to but. -- we will definitely use your service again without hesitation. Our deepest thank you to all who did a fantastic job.

Daniel & Barbara M

PA - 105 Walnut St, Allentown - 2/3/14

I had a very good experience with this place overall. They treated me very nice and even though they had a little trouble with finding the right paint for my car,they did a very very great job with it! Also i loved that my car looked brand new inside and out when it was all finished. I would definitely recommend this place to anyone!

Cynthia R