Chesterton, IN - 244 Melton Rd
IN - 244 Melton Rd, Chesterton - 3/27/24
WOW!!!!! I had wonderful customer service, from the receptionist to Joe, everyone was extremely pleasant and professional! Thank you for making my day a bit brighter! Great Job ALL! Keep it up!
IN - 244 Melton Rd, Chesterton - 2/8/24
Our car had been repaired at this facilty in the past. Exactly, the service was great and the paint matched perfectly! Someone had hit the passenger side mirror recently, cracking the cover. Joe went above and beyond assisting me in getting the right part ordered. When part came in,I brought to him and he replaced it for me for nothing, based on my past patronage. you have a customer for life based on the quality of work and how they take care of their customers. If your is in need of a body shop, Gerber in Chesterton is the place to go. Joe is awesome!
IN - 244 Melton Rd, Chesterton - 11/14/23
I cannot say enough about the outstanding customer service at the Chesterton, IN location. I will start by saying that my parents car had over $15,000 worth of repairs done here. The final product left us with a vehicle that was impeccable. The car looks identical to when they bought it brand new a few years ago. It looks perfectly and it drives perfectly. Finally, the communication from this location is outstanding. As promised, I received a call every single Tuesday and Thursday (from Joe) who explained the status of the repairs and what the next steps would be. Even if there was no update, Joe called to check in. When I picked up the vehicle with my dad they thoroughly walked around the vehicle with us and Joe even called later in the day to follow up and make sure we were still satisfied. Customer service goes a long way and this shop ... read more
IN - 244 Melton Rd, Chesterton - 8/12/23
Great job, done earlier than expected, love the communication and customer service
IN - 244 Melton Rd, Chesterton - 5/28/23
Very professional. I was kept well informed of the progress of the repairs to my vehicle.
IN - 244 Melton Rd, Chesterton - 5/19/23
Took my vehicle in for some damage to rear bumper and tailgate. My car looks like it did when I bought it brand new. I am so impressed with the time it took to complete and the great customer service. Thank you Ron and Gerber!
IN - 244 Melton Rd, Chesterton - 5/4/23
I took my car to the chesterton location and all I can say is WOW! They were absolutely fantastic. Joe is wonderful and extremely knowledgeable. Ronnie at the desk went above and beyond to help me...from having my rent a car ready to being patient with thr glitch with my bank card. The work is impeccable and I would highly recommend these wonderful, hard working people that are an asset to your company.
IN - 244 Melton Rd, Chesterton - 4/14/23
Wow! My experience was beyond my expectations! Communication was amazing during a very stressful time. Joe and Roni were extremely pleasant to deal with and very informative during the repairs of my vehicle.
IN - 244 Melton Rd, Chesterton - 4/10/23
Wow! The Gerber collision repair shop was fantastic to work with. They kept me informed throughout the process on the status of my truck and answered all the questions I had. They even followed up after I picked the truck up and throughout the week as they worked on it. Ron, Joe and Ronnie were so pleasant and nice to talk to I couldn't have been more pleased with the experience. I have already recommended this shop to my friends and family and will continue to do so. Keep up the great work!
IN - 244 Melton Rd, Chesterton - 4/7/23
Service was excellent! Repairs restored my van to originial condition. communication was above excellent. I was so surprised that the interior was also cleaned. Thanks for all you did to get my van repaired.
IN - 244 Melton Rd, Chesterton - 3/22/23
WOW
IN - 244 Melton Rd, Chesterton - 3/11/23
Wow...Roni and Joe have great customer service skills! I am so happy I went there for my repairs.
IN - 244 Melton Rd, Chesterton - 3/10/23
Awesome service all the way around. Huge thank you to all of this location. Ronnie, Val and Joe were superb!
IN - 244 Melton Rd, Chesterton - 3/2/23
Great service from staff and a great job on repair!!!
IN - 244 Melton Rd, Chesterton - 2/9/23
Great service, professional people, took care of me immediately, I will return if I need any collision repair in the future.
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